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AwfulProduct had a really strong smell and burned my scalp. I had ordered an ash brown and ended up with ginger hair. Had to rush out to buy a colour from the supermarket to cover it up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorThe color came out dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBetty - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I was going for.I was hoping to lesson the contrast of my roots and my dyed red hair. The colorist I talked to was awesome. Costumer service is awesome. The outcome ended up being light roots and a more vibrant red for the rest of my hair. 😬 Dissapointed by the product, but loved the one on one help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
WOWThis is just absolutely amazing. The instructions make it so easy and even had tips I hadn't heard of before! The color was exactly what I was looking for. So so so glad I got this. And unlike the box dies I've used in the past, my hair feels incredibly smooth. Now I don't have to worry about how my hair looks for the holidays! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHailey - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
So much better!I don't go to a salon for color because of the cost. This is by far the most natural color I've found. After a few months my hair is in better shape , too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
My colorblend perfect , looks natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Custom color setLove this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarian - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience. We are excited to continue working with you! |
Very nice collorVery nice collor 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitJe suis réellement très satisfaite de cette couleur exactement là même couleur que mon roux naturel une vraie bonheur merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely HappyI just wanted to thank you guys for such a wonderful job getting the right color. I am truly happy. I highly recommend it!!! Merry Christmas 🎄🎁 🎄🎄🎁🎁 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |