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Color changeI love the new color!!!! This is what I want every time... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiza - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Great ProductI really like the color and it is easy to use, even by myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanya - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Impressed!I was so impressed with the outcome of my order! My mom and her friend have used eSalon for a while and their hair color always looks great so I thought I’d give it a try and I’m so glad I did! I’ve always bought my own color from Sally’s and I never could get it to turn out quite right. I’ve had it done professionally once but that broke the bank and even though I had great results, I never went back. I can honestly say that I’m sticking with eSalon from now on! I was hesitant at first because my hair ALWAYS pulls a red tint, no matter what color I try but this time I didn’t fight my natural redness and reluctantly, I just went for it. I tried the mahogany and the results were amazing, my hair was so soft and shiny and the color was perfect! I wasn’t left feeling like my hair was too red, I had the perfect combination of brown and red tones! I’ve had so many compliments on my color and for the price, people are always shocked, myself included! Not to mention, the kits are the cutest!! I love how everything is personalized and it comes with everything you need! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Custom Color! We look forward to the next opportunity to delight you! |
I’m hopeless and I could use this easily!The step by step directions and easy to use tools made it so easy to have flawless color! Definitely would recommend this product to anyone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love the coloresalon has the best hair color, this is the only one I have found that actually colors my grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarla - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Two thumbs up...Wish grey coverage was slightly better but realize with a semi permanent there's no guarantee. Colour is so shiny. Hair feels amazing, so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Azz - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Good ColorMy hair is so short, it is a bit challenging to cover the gray. I may switch to the other product you have - root touch up. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the color. We look forward to the next opportunity to delight you! |
Farbton toll, deckt nichtDer Farbton ist wunderschön, Handhabung ist okay, etwas aufwendig mit den zwei Farbtönen für Ansatz und Längen, allerdings werden meine grauen Haare nicht richtig abgedeckt. Die Farbe färbt nur die restlichen Haare, sodass ich weiterhin Schneeweiße Strähnen habe... schade, das Abdecken mit einer herkömmlichen Tönung aus dem Supermarkt hat mehr gebracht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuliane H. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Color just isn't right.Even with asking for it to be adjusted to a picture of my hair at the color I want to have on my own head. It didn't happen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Does not wash out of hairI have used this product for years but now canceling my subscription. I liked the original formula but it seems to have changed and I have a problem rinsing it out. Even after the water runs clear, if I scratch my nails on my scalp, I get lots of color residue under my nails. It's hard to wash off my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |