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Poor performance, poor customer communicationColor did not cover and was not the shade I asked for. Got no response when I contacted the company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Olivia, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Awful!My introductory color order was amazing. This second order? Horrible. Not only was the color darker but, despite knowing I have thick long hair, sent me one bottle of color. And the color was awful. Much darker than the original. Money back, please. Bait and switch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Theresa, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
medium blond turned out to be light brownlike that, it didn't damage my hair, but the color is totally off. it is at least 3 shades darker than what I expected so from medium/light blond I am now a brunet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Veronika, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colourColour as I requested. The instructions were easy to follow and ive definitely found it covered grey better than other shop box dyes. Will definitely keep using it. 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Custom colour kitIt’s very good and looks professional when done. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Perfect! As usual, easy to do, no strong smell, wonderful results 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Almost perfectBeen fed up with permanent roots after spending all day for foils at the hair salon. This is amazing. Really natural look and great coverage. Has blended perfectly. Would like to go a shade or 2 lighter next time but this is an absolute game changer. No more lengthy and expensive salon visits. 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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ColorLoving my newest color 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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IncroyableMerci beaucoup la couleur es vraiment incroyable 🤩 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Tres jolie couleurJ aime beaucoup la couleur sur les longueurs mais je n ai pas bien reussi a couvrir une partie toujours recalcitrante cheveux blancs au dessus de l oreille. J ai peu de cheveux blancs et n ai utilise que le 1/4 du flacon... Je vais recommencer, j ai une coloration semi permanente. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |