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Love itThe best at-home dye kit I have tried so far! holy ship the result is amazing! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Unique Color!So very pleased with my colorist combination choice for me. Have received multiple compliments followed by the question where did you get that color from? I'm always pleased to say "eSalon "! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFlower - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Turned out greatVery easy to use and color comes out vibrant. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the new formulaThe new formula is great! My hair is so much softer and it seems even easier to apply! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Couleur parfaiteUne coloration au top 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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colorYou do a really nice job designing the colors, but I would have to say that the product itself does not cover the gray/silver good enough and it fades away too soon. My next order will need to have maybe a stronger level base to lift out the golden tones, also. I'm probably not using the correct terminology. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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First Time Coloring My Own Hair - Hair Color Was OkayI would give my experience a 7 or 8 out of 10. I loved the customer service and the application itself was easy to follow. I wish my color was a little more red like I wanted or that the color had taken to my hair a little better. I am not sure if the color not taking was my hair itself (I waited the appropriate time before moving onto next steps), since even when I go to a salon I have to wait extra time for color to take OR if the color not taking was user error since I have never self-dyed my hair and I may not have saturated as much as I thought I did. I also feel that the root color was too different from the ends color. I do plan to give this box another try in the near future and hopefully the next color will be a little more to my vision. I really did find this easy and I loved the service so I am overall very pleased still! :) 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Still not my matchAfter 4 orders. You have yet to get my color right! I’m very disappointed with the outcome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Was darker than the picture i selectedI selected a color that had more red and gold tones to it but what i received was a more dark brown with a little red in it. So my hair didn't lighten nor did the dark color show up on my hair I feel i have wasted my money. I even sent in pictures of my natural hair for the colorist to work with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAaliyah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unhappy with lighter colorUnhappy with the color, it was changed lighter without me requesting it. They won't honor refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |