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Color Set
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66,903 Verificado Comentarios de clientes |
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Just NoWas looking forward to going back to blonde. I’m naturally a medium blonde who dyes a little bit lighter and more golden and was hoping for something close to that but this is way darker. I’m not even sure I would call this blonde. Basically my hair is now a very boring shade of light brown. Hoping it will lighten some on it’s own and then I’ll be going back to Garnier Nutrisse Honey Butter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DarkerI asked for a light brown color & somehow I ended up with close to jet black hair. Not sure how I’ll be able to go back to a lighter color without damaging my hair. Also when I washed my hair I noticed a lot of hair started to fall, the chemicals they sent smelled super strong, had to go outside in 20 degree weather because the smell was making me nauseous. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Not good disliked color.Please cancel my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMari - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worth every pennyThe care of the color team helped several times. I ordered the wrong color and I was guided to the right one and sent a new one at no charge! My hair was a mix of gray,blonde and white...used box blonde, not pretty and so dull.. My hair is now a blonde with vairied beautiful shades of blonde and has more shine. The box sent is too good, so many extras 🤗 I am 70 and the color process is so easy with instructions. Gray hair is beautiful, but not for me.🌝 Thank you! 654 de 691 personas encontraron este comentario útil. ¿Y tú? |
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Great color! ( Light Brown)eSalon exceeded my expectations! My colorist did a wonderful job with my color. Thanks 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great hair colorIt covers my greys completely. Like the ability to customize my color. Comes with lots of extra stuff you don’t get in a box color from the supermarket. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorI love it!!! The color is perfect and easy to apply! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Beste ZufriedenheitSuper Produkt und einfache Handhabung mit bestem Ergebnis! Empfehlenswert 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!So easy, so awesome! Not sure why everyone is not doing this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHollie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
COLOR CHANGEBecause I've gotten more gray over the last year, I requested a slightly darker blonde and needed it to "hold" better as gray can have difficulty holding color. The color sent back is perfect! Since I started using my ecolor, I save a lot of money and only require beauty shop trips ever 3 - 4 months. My hairdresser said she likes my ecolor much better than the color she was using! THANKS for saving me lots of $$$$! Also, your website is easy to use - which could be very difficult as it must be very specific. If this company ever goes "public" I want in on the first initial public offering!!! Suzy T. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |