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Color Set
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66,934 Verificado Comentarios de clientes |
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I'm shockedI Sent pictures and explained what I was looking for in hair color. To my surprise my colorist changed my color to what she/he thought was best for me. I LOVE IT!!! IT'S A PERFECT SHADE! Thank you and I could be more pleased. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Mega!Endlich habe ich meine Haarfarbe gefunden! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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HappyGood colour. Keep same for Sept 16/24. 5 times too much colour product. We had to dispose. Thankyou 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EnttäuschendLeider bin ich mit dem Farbergebnis nicht sehr zufrieden, es sieht nicht einheitlich deckend aus, obwohl wir uns genau an die Anleitung gehalten haben. Preis-Leistung, steht da meiner Meinung nach, nicht im Verhältnis. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Very disappointedI hadn't colored my hair in over a year and a half so I decided it was time to go back to red. When I received my order, it became very obvious that nobody had read my color goal notes. I received 2 bottles and was told to do my roots one color and ends another color which seemed a little scary since (like I said) I had no color in my hair so it wasn't as if I was coloring previously colored hair. When I emailed them I got the response of "just use the root color on all the new growth" with no other instructions. Ok...so use one bottle over my whole head for how long? Do I still put it on the roots, time it, then add it to the ends? Called eSalon and was told what to do but the color is completely lackluster. Barely even looks like I colored my hair. Just overall very disappointed and I feel I would have had a better experience going to Sally's. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Christina, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Same color sentAsk for changes and got the same color :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lauren, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I wantThis is the fourth time that I have got the same color when I have asked for no red tints I still got the same color each time. So I’m done 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jennifer, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love the colorThank you very much for taking time and considering what is the best color for me and not just follow my instructions . The color you suggested is way much more flattering! I am very much happy with the customer service, box presentation and my custom hair color is amazing. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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The best!Working with salon has been amazing. Their customer service is tremendous and informative. They are great for listening to what you are looking for and customizing to a tee what's best for you! Hands down the best! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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1er achatRavis de ma couleur, très facile d'application. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |