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PoorIf I could give minus stars I would. Don't be dependent on the delivery of this product as it takes 2 weeks to be delivered. No help when you contact them to help with where it is 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah! We apologize for any inconvenience with our delivery time. Please check your emails, we got back to you to help you further. |
Does NOT fully cover graysWish I could show a pic in this review to prove that the color doesn’t initially get full gray coverage. I was extremely focused on really slathering the color around my hairline, where the grays persist the most, followed directions to the T, and made sure no human-error was made. But, this color product just isn’t strong enough for dark brunette, 40 yo, hair. I love the concept of saving money, having good customer service, and easy at-home delivery, but after two separate tries of dying with this color = conclusion is it’s a weak and poor product. Too bad. The company is great, but they really need their chemists to produce a salon-quality worthy hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jessica, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! (: |
Absolut überzeugtAlles war perfekt. Das Packaging, die Anleitung und das Ergebnis. Hatte noch nie so weiche und glänzende Haare nach dem Färben. Ich kann eSalon absolut empfehlen. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color.The color is exactly what I wanted. I love it. Try this. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetThis took away the gray & dark roots. It also blended the rest if my brassy red tones away. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ShadeMy first order was too dark, the next was great. Looks very natural, lots of compliments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too orange/redSorry unhappy with my colour. Was expecting blonde not orange/red. Can this be corrected.?. Sent pictures last week. Waiting to hear back. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't work for meThis didnt cover all my gray and it didnt last any longer than box dye. It also didn't feel any better on my hair than any box dye I've used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Première foisJe suis très satisfaite pour la première coloration de chez vous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SuperbeMagnifique , merci 🙏 0 de 0 personas encontraron este comentario útil. ¿Y tú? |