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Custom Color Set
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66,934 Verified Client Reviews |
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Custom Color AdjustmentI wanted my color adjusted to remove the golden tone and go for a more ash light/medium brown. I love the color! it turned out just how I wanted it. I also love the process of getting my custom color to my door. My hair also feels great! I am a happy customer! 13 of 13 people found this review helpful. Did you? |
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Loved my updated color!I updated my color for fall and the copper color is just what I was looking for. 4 of 4 people found this review helpful. Did you? |
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Revisions ignoredI added instructions to send me a lighter version but you all sent the same color. Please fix this before sending me more. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GreatGreat thanks! 3 of 3 people found this review helpful. Did you? |
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No runningLove the consistency of this color. It forms a gel and you have very little run or none at all! 3 of 3 people found this review helpful. Did you? |
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ColorEasy to use. Comes with everything needed., including gloves, stain guard for forehead area (ears, etc.) , stain remover ( I tend to get color on my arms! ) and the easiest directions. 3 of 3 people found this review helpful. Did you? |
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Great producta great product. easy to make changes for the color. So helpful to have it scheduled out so I don't have to think about it and dont have to panic when you color is sold out! Consistency in the product helps you not have shade issues that you have with other brands. I would refer this company to anyone! 0 of 0 people found this review helpful. Did you? |
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Need a little more "strawberry" to the blond.I really liked that my hair did not have a "pink" tint after coloring. The "strawberry" color did not seem to last, however and I was left with mostly blond. The color that I was previously using, L'Oreal 8RB Medium Redish Blond mixed half & half with 8G Medium Golden Blond, resulted in what I thought was a pink tint for about a week, but then transformed in to a great mix of strawberry and blond locks. I want to keep the latter without the week of pink. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Liked it!Liked the colour but felt it made my hair even more dry and frizzy, using lots of conditioner and argan oil. 0 of 0 people found this review helpful. Did you? |
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Botched Hair ColorI am very disappointed in the results I received with Esalon custom color. I decided to try ESalon based on the recommendation of a friend. I moved states and was looking for a more budget friendly color option as I only needed a root touch up. I provided several recent pictures as well as my previous stylists notes on how to mix my color. The color provided was far too light and red and my roots were very noticeably a different color. They sent a new color at no charge which I appreciated but I still have noticeable color bands after applying it. Any person with real coloring experience would know that the root color would need to be corrected in order to even out my entire head of hair - applying color over color is going to give you inconsistent results. I am now having to spend a pretty penny to have it corrected. I would have had better results picking my own color from CVS or Sally's. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |