67,076 Verified Client Reviews |
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Love my color!I am never disappointed with my hair color. Liking it more and more! 2 of 4 people found this review helpful. Did you? |
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Great colour, salon quality finishI’m so happy with my first esalon order. The colour was spot on, exactly as I hoped. It’s really even and left my hair feeling healthy and shiny! The only slight downside is that the colour does smell a little (although no where near as bad as box dye) so you have to make sure to wash thoroughly after dying, and maybe use some product to cover the smell after application- although this goes away after 1 or 2 washes. 0 of 0 people found this review helpful. Did you? |
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Was expecting coverage and warmthIt turned out very ashy and didn't over my gray hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Great productCovered everything great it was a little darker then I thought but that’s an easy fix. 0 of 0 people found this review helpful. Did you? |
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Good ProductThe color specialists will work to find your perfect color. The product is good. It is not as easy to use as the videos make it look. It can be pretty messy. I have stubborn gray hair that frames my face. This product does not color those areas as well as I would like and within three weeks my gray hairs are starting to show a lot. I have extremely sensitive skin and this product does not bother my skin at all. I will continue to purchase this product because for overall hair color it is good, and I can purchase a touch up product from the drug store for less than $10 to get me through until my next coloring; though I do wish they eSalon offered a touch up instead. It certainly saves the two hours and $250 every two to three months that I would spend getting a color or touch up at my hair dressers. 0 of 0 people found this review helpful. Did you? |
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Couldn’t open! Seriously!The bottle of color was sealed unevenly in a way that made it impossible to open. I even had my husband, and 23 yr old son try. My husband ended up drilling a hole in the side so I could squeeze out the content into a bowl to use. Color was nice, but didn’t last more than 3 weeks. Also, I only received 3 gloves, instead of 4! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We truly apologize that the color bottle could not be opened. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I love this stuff!!I'm 78 years old. My hair looks and feels just like it did when i was much younger. My friend is a hairdresser for many years now and she says that ESalon is an excellant color formula. So glad i found this. 5 of 6 people found this review helpful. Did you? |
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BeautifulI was a little scared because of the gold I wanted but it came out better than going to the salon. Perfect shade of dark brown with beautiful gold through out . 5 of 7 people found this review helpful. Did you? |
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Wrong colourI asked for a dark brown copper red. But my hair has turned out a purple/red brown. Not satisfied at all and extremely let down. Do not recommend at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kassie! We are so sorry to hear that your color has turned out different from what you expected. Please check your emails, we just got back to you to help you further. |
Color is Nice But Poor Gray CoverageI really like the color but have to use another product to cover gray roots. Trying to figure out how to cancel on the auto-ship is next to impossible on the site. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |