| 67,054 Verificado Comentarios de clientes | |
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| I’ve been a little disappointed.My last 2 color sets have not covered my gray roots as they usually do. I left the color on my roots for 30 minutes last time, but the result was a transparent looking light red color that doesn’t match the rest of my hair that is a darker red brown. I’m not an expert, so I really need good instruction on this. Heidi B 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
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 | Respuesta de nuestros expertosHeidi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! | 
| Didn’t do anythingI used the recommended colorfill, then followed the directions and added the Demi color to my hair. Neither of the products seemed to work. Not even my lighter ends picked up color. No strawberry blonde throughout any part of my hair. I used the entire bottle and followed post coloring directions exactly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
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 | Respuesta de nuestros expertosMakayla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. | 
| Medium blondeThis blend is on orange side. It defiantly does not blend with my Natural color. Even though I chose the lighter option when addressed my my colorist, I was under the impression that I was getting color to treat all my hair not just my roots. Even though the roots were my initial concern, I wanted a lighter tone all around, not just my roots and now they have a orange tint. Do not think I will reactivate my auto ship. 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
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 | Respuesta de nuestros expertosRoxanne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! | 
| No noticeable color changeI tried this twice and sadly have been disappointed. Both times I could not even tell I colored my hair at all. I followed the instructions exactly. Nothing. Customer service was nice, but I am just not pleased with these color products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
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 | Respuesta de nuestros expertosKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! | 
| Great colorVery easy system. Turned out well. 1 de 1 personas encontraron este comentario útil. ¿Y tú? | |
| Custom Hair ColorThe smell was not potent. Easy to follow directions. Tingled only a little bit, but felt good, as I have Arthritis. So loved the overall color on my long hair and how it covered up my grays. Every thing felt amazing afterwards. “Scalp n hair. Thank you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? | |
| Wasn't sure if I could get a color to match on line!I was so happy after using the color you had sent from your company! It matches the color of my hair beats going to a salon 50 miles round trip, the cost of having it done at a salon wasn't cheap so saving me gas and time ,also the cost of getting it done and having it match was great! I give you 5 stars! Thank You! 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
| True colorLooks so natural, love this stuff 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
| I'm soldThe color is so natural it's like I had it done in a salon. The directions were easy and there was plenty of product so I didn't have to worry I would run out. I was very hesitant to try this product and I'm really glad I decided to go for it. Best part is, and anyone who has dyed their own hair has been through this, I don't have to worry that my color will be discontinued or be out of stock! 0 de 0 personas encontraron este comentario útil. ¿Y tú? | |
| Hair colorIt was super easy to do myself. The color was even throughout. I will definitely continue to use this service. I got salon results in the comfort of my own home and I’m saving a ton of money now just having to get a cut or a trim when I visit my salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |