66,934 Verified Client Reviews |
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Did not provide enough color, did not last longI was not satisfied with the color kit. It did not darken my hair enough and did not last more than a couple weeks. Not sure if I will use this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulI folllowed the instructions step by step and after washing out my hair, my roots were bright purple and the rest of my head was dark brown. I have to keep my hair in a pony tail until I can get to the store to dye my whole head darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Recent colorThe ash is great but the color is almost black and my hair should be medium brown. It looks so awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStella - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn't like color.I didn't the color. It was very dull. I don't want any gold,more like sand. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorPerfect match and easy to apply, is my second application and I love it!! 1 of 1 people found this review helpful. Did you? |
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Longest Lasting HairColor I've ever used at home.My Color was rich, shiny and best of all, actually lasted this entire 4 weeks...........I can't find any gray's! AMAZING 0 of 0 people found this review helpful. Did you? |
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Love itLove the color it’s perfect 0 of 0 people found this review helpful. Did you? |
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AmazingLove my new colour 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI really am happy with the Hair color I get at esalon. If I don’t like it it’s changed right away and I’m really happy with the color. I like the Extra bottle to put on ends it makes my hair look great. My hair stylist is always complimenting my color. 0 of 0 people found this review helpful. Did you? |
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COLOR WAS PERFECCT !I have to say that the product is wonderful ! Color turned out great. Was more than satisfied. 0 of 0 people found this review helpful. Did you? |