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UnsureFollowed all of the directions, did roots first & let sit for recommended period of time before doing the ends. I was going for medium ash brown but my roots that were gray, turned out much lighter & warmer than the rest of my hair. On the plus side, my hair feels really smooth & healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
just okThe customer service is very good. My color was too light and they put me on with a colorist and she reviewed my issues and sent out another package right away. The color was perfect! I felt it didn't last long enough. By 3 weeks all my roots were showing. The store brand I was using lasted much longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl C. - Thank you for your feedback! We are so happy to hear you are loving your hair color. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Thanks again for sharing your joy with us! |
WowAfter I was able to get some good lighting l love it. I still have gray I’ll keep it on a little longer. Everyone was said how colors were beautiful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time coloring my own hairPretty easy to use. . The hard thing for me was I needed to do it two times because of my roots. So doing it two times in a row was a lot for someone who has never colored their own hair before. But I was surprised how nice it came out. A little darker than I’m use to but it has lightened up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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What Beautiful FunI kept seeing the add on my games and have been bored and depressed and worried with the virus shut down so I DID it and what fun my daughter and I had I'm a great grandma so gray teenage grandkids watched family fun my mom says I look my dad when he was young curly red hair. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow! I can’t believe how well it turned outI am a natural redhead. As I am aging, my hair has faded to a strawberry blonde around my face. I feel like it washes me out. However, red hair color fades so quickly and I just can not afford to go to the salon that often. I have NEVER colored my hair at home before this. Drugstore brands In red always look either fake or too brown. I saw the ad for e-salon and since we are social distancing for COVID19, I thought ‘why not?’ I’m so glad I gave it a try. I was petrified my hair was going to look either patchy or fake. Nope!!! I am soooo pleased with the results. The directions were easy to follow and for my first attempt, I think it turned out great. My son and my BFF will be brutally Honest with me. Both said it looks fantastic. Bff can’t believe I did it myself. My hubby loves it. I am sooo happy! No more washed out /old looking hair. I know it probably will fade quickly as most reds do but I plan to try the tint rinse with my next order. Thanks e-salon. I am a happy camper :) 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Natural red hairDue to corona I’ve been unable to get to the salon. I have natural red hair but am going grey. I needed my roots doing but was scared to use a box dye. I messaged my hairdresser to try to get the exact number she uses but she did not reply. After being guided through the colour options my perfect match was found. I don’t think il be going back to the salon ever again for colour 🙌🏼 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good CoverageThe color was in fact lightened as I asked however it was a bit too golden and didn’t blend quite as well but I’m still satisfied since they listened and did do what I asked :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New color change with pictureOk, at first I thought the color was just a bit too dark, especially on the ends. After a few shampoos, color is about right, but ends somewhat darker. I will send picture, I did have the end replenished color this time. I need just a bit lighter, not like my first 2 orders, but maybe not as much brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nicht zufriedenHabe eine Haarfarbe bestellt, die zu hell ausgefallen ist und den Ansatz nicht abgedeckt hat. War mein Verschulden. Eine neue Haarfarbe konnte ich mir nicht bestellen, ging nicht weil ich einmalig eine Farbe wollte um zu probieren, der Betrag konnte aber nicht mit Rechnung bezahlt werden. War nicht möglich. Eine telefonische Auskunft ist auch nicht möglich und per E- Mail gibt's nur standardisierte Antworten die nicht auf die Probleme eingehen. Krönung des Ganzen: Ich kann das Konto nicht löschen, ich möchte dort kein Kunde mehr sein. Gesamturteil jedenfalls für mich: unbefriedigend 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela O. - Vielen Dank für Ihr Feedback. Wahrscheinlich haben Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bei Fragen können Sie sich gerne jederzeit an uns wenden. |