|
Custom Color Set
|
66,934 Verified Client Reviews |
|
Sort by: |
|
Long lastingI have always purchased store products always dying hair but no i found a long lasting hair dye, which less damage to my hair. 0 of 0 people found this review helpful. Did you? |
|
Hair is super dark now :(I ordered a medium golden brown color and unfortunately my hair is fully dark brown now. I washed it the fourth time to see if the color would fade, but unfortunately it didn't reach the Golden tone I usually get by using Feria. It did cover the greys better than the other one I'm used to. But I don't like my hair dark and I've been keeping it lighter for years. I wish there was a way to fix it before my wedding. But I guess I'll have to suck it up. Had a nice propose but didn't work for me. 34 of 38 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsElorha- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Too much money too little returnColor is muddy and does not last. If not left for at least twenty minutes over the recommended time, new growth is completely untouched. When it does color, instead of an intense copper I get a muddy old tarnished penny color. What am I paying 27 bucks for? Not at all satisfied. In fact In general I’m really ticked. Whole thing feels like a scam ! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Doesn’t cover much gray and loss of hairThe product didn’t cover much of my grays and I noticed a thinning of my hair. Maybe not for me. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSarrie- We’re truly sorry to hear that you have experienced a thinning of the hair. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. We appreciate you reaching out! |
Be Careful!So, to anyone who has virgin hair and is looking for a demi-permanent color: don’t be surprised if it’s not what you expected. I recently ordered a red-copper shade that ended up being more of a slight red tint than anything, and that was a bit disappointing. However, my hair feels very soft and nice, and i reached out to customer service to see if there’s anything i can do to get it closer to what i wanted. Let’s hope there’s something that can be done, because while this color is pretty, it’s MUCH more subtle than anything i was expecting. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGabriella- We appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Covered good, a bit to dark and i ded not leave on but 20 min. needed more hi lNot enough Gold 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love my hair color!It has just enough re to give it a beautiful overall color! 1 of 1 people found this review helpful. Did you? |
|
It was so much easier to do than I really worried. Color match is great!Great match! 1 of 1 people found this review helpful. Did you? |
|
I love it!The color was great. It was easy to apply and the instructions were clear and concise. Following them was a breeze and left me with great coverage and a nice rich shade of copper red. My hair was not damaged and was shinier than I started with. I loved it and have recommended the brand to a coworker already. 1 of 1 people found this review helpful. Did you? |
|
Loving eSalonI'm really enjoying using this coloring system. Instructions are very clear and the product is easy to use. 1 of 1 people found this review helpful. Did you? |