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Custom Color Set
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67,063 Verified Client Reviews |
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Love love loveMy hair color was exactly what I was hoping for thank you so much for calling and making sure its exactly what I asked for!! 0 of 0 people found this review helpful. Did you? |
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It's so easy to follow & covers all my gray! Love it💕My stylist understood what I was going for and matched the color perfectly! Love that it's easy to follow & quick to do at home on your own time. Love it💕 0 of 0 people found this review helpful. Did you? |
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New colorI really like my new color! 0 of 0 people found this review helpful. Did you? |
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Great grey coverage!I am 39 and almost completely grey. This dye is easy to apply and covers the grey wonderfully! My past red hair dye faded. This doesn't. 0 of 0 people found this review helpful. Did you? |
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Color with second bottle for the endsI liked the color and the result ... One thing would be nice - really need 3 pairs of gloves 2 is not enough for the 2 bottle process. 0 of 0 people found this review helpful. Did you? |
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Great ColorA little dark but just dyed it Friday and haven't washed it yet. 0 of 0 people found this review helpful. Did you? |
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Hsir colorStill too red. And the highlights dried my hair a lot 0 of 0 people found this review helpful. Did you? |
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Changing my colorI have sent two emails for adjust my colors and I never hear back from anyone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- Thank you for reaching out! Hair color comments left under Adjust My Color are typically first reviewed on or after your next order begins processing. We are available for more immediate assistance at [email protected]. We will be reaching out shortly to further discuss your color. We look forward to crafting your next custom color soon! |
Color does not last long enoughI switched from semi-permanent to permanent color and it still does not last as long as I would hope. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Did not cover graysI’m wondering if the hair color from the first time was sent to me not the second one that was remade to cover my grays. I did it exactly the same way and followed the instructions and still didn’t cover all my grays 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarb - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |