67,063 Verified Client Reviews |
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Hair Looks FabulousI've ordered one time but got so many compliments on the color! thanks eSalon! 0 of 0 people found this review helpful. Did you? |
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Love itLove the color kit and all the accessories that come with it! 0 of 0 people found this review helpful. Did you? |
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Color setEasy breezy. 0 of 0 people found this review helpful. Did you? |
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Love!!I love everything about e-salon they certainly know there stuff! 0 of 0 people found this review helpful. Did you? |
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Great customer service and custom hair colorsI loved the updated color based on my responses to the colorist. 0 of 0 people found this review helpful. Did you? |
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Fast and nice adjustment of colorAsked colorist to adjust color and she did excellent job. I just had to cease/slow down deliveries because coming too fast. Nice kits. 0 of 0 people found this review helpful. Did you? |
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Great hair colorThis formula is a perfect color match - on the first try! It covers grays very well too. Only issue is the smell is pretty toxic but that probably can’t be avoided. 0 of 0 people found this review helpful. Did you? |
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doesn’t cover my gray hairterrible i want a refund and stop shipping 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLili- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorLeaves large amounts of heavy greasy build up. Requires 4 to 5 washes to remove and in doing so removes most of the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandy- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Love the conceptSo I love that this set has everything you need (except a cap) to dye your hair at home, and it’s very cute, simple, and organized...but the dye didn’t do anything at all. The only reason I know if wasn’t all a figment of my imagination is that my hair smells like the dye, buuuut it looks exactly the same as before even though I followed all of the instructions to a T. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda- Thank you for contacting us! We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs. |