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Custom Color Set
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66,934 Verified Client Reviews |
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Totally AmazedI thought I would try this novel way to get custom color. Guess what? I LOVE it. The items are very well packaged and I love the fact that the instructions, etc., are customized with my name! How cool is that. The color takes great. I have been coloring my hair for many years myself so am especially impressed at this system. I get professional results at home. And the support is fantastic. I will never go back to store boxes again. 0 of 0 people found this review helpful. Did you? |
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Great colorLove my color and it lasts longer..... but really I don't color my hair often. Maybe twice a year lol It's great tho if you color often, have a thick head of hair or love to change your color often. :) Go for it!! You only live once and hair (usually) grows back... lol 0 of 0 people found this review helpful. Did you? |
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Absolutely love this companyMy hair turned out absolutely beautiful. Thank you Paul for recommending this color first before I go darker. It turned out great. Can't wait to go to purple next after this... 0 of 0 people found this review helpful. Did you? |
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Just what I ordered!Just what I ordered! Thank you 0 of 0 people found this review helpful. Did you? |
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Colorit was too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Worst colour everWasn’t blonde when I asked for the lightest colour possible, went a grey/green/blonde colour. Hair was dry, limp and sticky. Will never let this junk near my head again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The peep show grayNot only was my hair extremely crunchy after I dyed it (needed much more conditioner than was given), I could still see my grays peeking through). I’ve dyes my hair a lot over the years. A salon had to dye my hair twice because it didn’t take. So maybe it’s just me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah- We truly appreciate your feedback. Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Overall Results Are Great.I Was Unaware Of The Ammonia In The Hair Color.. Kinda Of Made My Mom Sick.. It Was Hard To Follow The Instructions Yet I Did Use The Shampoo And Conditioner Part.. I Went With The Box Methed And Got The Same Results.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal- Thank you for your feedback! We are so happy to hear that your enjoyed your overall results! We will be emailing you with further information to discuss your color and see if we can reformulate to better suit your needs. Thanks again for reaching out! |
StopautoshipI want to cancel.auto ship. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- Thank you for contacting us! Please keep an eye on your email. We will be reaching out shortly to further discuss your color and account per your request. |
Penny LaneMy hair started out blonde. I said that I was only coloring my roots. I followed the instructions to the letter. I ended up with copper (the color of pennies) roots. It was a disaster. I couldn't get to my hairdresser right away so I tried stripping out the color with head and shoulders and crushed vitamin c. I had to get an ash toner after that. Then I had to go to my hairdresser and spend over $100 to get my hair back to blonde. Please cancel my subscription ASAP and send me a letter confirming that no other color will be sent and there will be no further charges to my account. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to further discuss your color and account per your request. Thanks for reaching out! |