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I love eSalon!This isn't my first rodeo :P I'm a very satisfied, long-time (since 2012) customer. I love my hair color. (thank you eSalon!) I could not get "this" hair color anywhere but eSalon. It's mixed just for me (thank you eSalon!) I love that my order gets delivered like clockwork. I never have to worry about my color being sold out. If I'm feeling feisty and want to change the color a bit, I just add some highlights. SIMPLE! The product is excellent, covers my stubborn grays and turns out shiny, healthy looking hair. The instructions are very easy to follow, and with eSalon's tools, you are set up for a win-win encounter with wonderful looking hair. If you're on the fence and can't decide, DO IT. You won't be sorry. Best decision I ever made. Thanks again, eSalon for all you do, and all you stand for. You have my undying (no pun intended) loyalty. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great Job!This was the best one yet!! So my hair is so shiny and I love the color... Thank you much Cheryl 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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GraysLove the color I got. Turned out perfectly. As far as my gray roots, it didn't last as long. Color started to fade after afew shampoos. My gray roots are really resistant to color. I will continue to use this product. Love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy Z. - We appreciate your feedback. We are happy to hear that you are happy with your color. Please keep your eye out for an email from us for your next steps! |
Did not workI was going for a full blonde but my roots turned orange and the rest of hair stayed the same. I really liked the shampoo and the conditioner though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie O. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not Dark beige blonde, but reddy brownI have light brown and grey soft regrowth from highlights. I ordered dark beige blonde. Followed instructions exactly, left with reddy light brown tinge. It isn't terrible, it is blended, but it just isn't want i wanted. I really dislike brassiness, so am disappointed that ordering a cool beige tone has resulted in brassiness and is much darker than expected. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoslouise B.- We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DeceptionNe couvre pas les cheveux blancs..et couleur fadasse pas du tout venitien J souhaite résilier 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBernadette G. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Still red tonesUnfortunately your adjustment did not get rid of the orange and red colours now it’s just a maroon red, I Appreciate everything you’ve tried but like I said ash colours are the only colour that works better for me which was my initial choice and which I’ve not been able to try per your choice . I would be willing to try the medium Ashbrown ,my initial choice at your cost. if this is unacceptable then I will just move on. Feel free To send a return label for the unused portion of the other colours thanks Dilip. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDilip K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Medium BlondeThis is my order and I was so excited to color my hair. I was disappointed because some of my gray hair still showing. When I ordered I said 100% gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still had brassy hairAfter my third time my hair was still brassy. I cancelled my subscription. It was very shiny so that’s why I give it two stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJillian B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I love itI have NEVER colored my own hair and I was nervous. With encouragement from friends I decided to try e-salon. So impressed with the attention to detail and customer care. I watched the videos and followed the clear directions. I am so happy with my results! My color is just what I wanted and my hair is so soft and bouncy. Thank you e-salon. I’m telling all my friends about this company. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |