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Custom Color Set
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66,934 Verified Client Reviews |
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Love itI love my color set. The color is exactly what I want. My stylist says my hair is very healthy. Haven’t heard that before 0 of 0 people found this review helpful. Did you? |
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Great productColor was just what I expected. 0 of 0 people found this review helpful. Did you? |
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Hair losshad a lot of hair loss and drying 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We’re truly sorry to hear that you have recent experienced hair loss. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Thanks for reaching out! |
GrayNot really covering all my gray. Maybe they can twick the formula. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Would give ZERO stars if I couldMy kit arrived damaged. I tried to chat online, but as soon as I wrote a message in the chat, WHAM! the chat disappeared and I could not reload it. I tried sending a message....same thing. I got the color allover my hands when retreiving the mail, as the color bottle was open and damaged. Needless to say, it got on my hands as well. Junk packaging. I want no more products from eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon- Thank you for reaching out! We are so sorry to hear your order arrived damaged! We will be reaching out shortly to make this right. |
Convenient but not liking the product overall5 stars for convenience, price, packaging, and customer service. However, I’m not a fan of how much residue is left in my hair as if I left coconut oil in that won’t wash out. I have dark brown hair and needed this product for grey coverage (3 stars) and to tone the red (2 stars). I know this is challenging, but the red is still there and needs more green to balance, and the grey coverage doesn’t last long. 0 stars for how difficult it is to wash out. It’s weird, but I feel like my first experience was the best. Each other time just somehow became worse. I just lost motivation to continue to use this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie- Thank you for your feedback! We are sorry to hear that our color did not meet your expectations. We will be reaching out shortly to discuss your color and account further. Thanks for reaching out! |
HappyI am happy with color and product 0 of 0 people found this review helpful. Did you? |
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Love my colourVery very happy with the colour and I will not be going back to ordinary shop-bought colour. The how to vids are a great help too. 0 of 0 people found this review helpful. Did you? |
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Best color I have ever had!My sister even said "I want your color!" Looks great and feels great! 0 of 0 people found this review helpful. Did you? |
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Hair colorVery convenient, I like the color, easy to use. 0 of 0 people found this review helpful. Did you? |