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Custom Color Set
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66,934 Verified Client Reviews |
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Always PerfectI love how if I don’t like the color a colorist will listen to me and adjust to my liking. ESalon is really the best all the way around. Unlike most hair coloring products it has a mild fragrance and my hair feels great looks great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsToni - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Will not stick to my hair!This dye will not take to my hair, doesn't cover my roots and washed out rapid! I'm very sorry, but this is the worst dye I have ever used, and I've been dying my hair for 20 years. Not for me. Sorry. X 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Caitlin! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Love it. So Happy.Thank you for my beautiful hair colour it feels like I have stepped out of a professional hair salon also thank you for the bonus colour for the ends of my hair. hopefully I will go a little lighter again soon. ❤️ 4 of 6 people found this review helpful. Did you? |
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Stop these orders!!There seems to be the only way I can reach you! Please stop! I want these stop please stop! I want these to stop, 0 of 0 people found this review helpful. Did you? |
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Colour not as expectedUnfortunately the colour was same as my own so no change 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Shona! We are sorry to hear that you didn't see any changes in your hair. Please check your emails, we just got back to you to help you further. |
Color is not changingMy hair is only red at the roots, I wanted all of it to be red, maybe with the next coloring it will work 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We’re so sorry to hear that your roots were only red. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
Poor resultsAfter completing the custom colour questionnaire, I didn't receive my custom colour hair pack; I got a set colour pack instead. Quite disappointed with the end results. Even though I followed the instructions, the colour didn't set as hoped. The roots ended up too red, the greys weren't covered, and the colour overall was not uniform. I used to dye my hair with professional products, and I never had these poor results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sara! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
AmazingThis last color has gotten me a lot of compliments. Everyone loves the deep red/brown. 7 of 8 people found this review helpful. Did you? |
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ReDoI got my updated kit in Aug. 2023. This time the hair color was much better. The first kit was too much mahogany. The kit has everything you need as always, and the instructions, which you can tape to the mirror as it comes with a little sticky thing, makes it very easy to follow. I have never colored my own hair until eSalon and the first time I did it, a bit of a learning curve on the doing part. Now I feel like a professional coloring my hair. The one thing I highly recommend is to put something down on your bathroom or kitchen counters, depending on where you do the coloring, as the spatter or accidental drop of the color will stain your counter tops. Not easy to remove. When rinsing off in the shower, make sure the bathtub is already wet so the color doesn't stain the tub. And rinse the tub as you rinse out the hair. The one thing I would like them to change is the email to remind you of the shipping. The email should come a week before the shipping date, not 5 days before as not everyone checks their emails daily. At least I don't. 1 of 1 people found this review helpful. Did you? |
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Great idea of luxury hair colouringUnfortunately it's not the right colour for me but hair left very soft and didn't smell full of chemicals, doesn't come with with deep conditioner so used a 3 min aussie conditioner. Hopefully my next colour will be more me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Anouska! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |