66,934 Verified Client Reviews |
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I love this stuff!!I'm 78 years old. My hair looks and feels just like it did when i was much younger. My friend is a hairdresser for many years now and she says that ESalon is an excellant color formula. So glad i found this. 5 of 6 people found this review helpful. Did you? |
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BeautifulI was a little scared because of the gold I wanted but it came out better than going to the salon. Perfect shade of dark brown with beautiful gold through out . 5 of 7 people found this review helpful. Did you? |
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Wrong colourI asked for a dark brown copper red. But my hair has turned out a purple/red brown. Not satisfied at all and extremely let down. Do not recommend at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kassie! We are so sorry to hear that your color has turned out different from what you expected. Please check your emails, we just got back to you to help you further. |
Color is Nice But Poor Gray CoverageI really like the color but have to use another product to cover gray roots. Trying to figure out how to cancel on the auto-ship is next to impossible on the site. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Worse mistake ever, didn’t meet my expectationThe color us ugly, i send you my picture and this is light dark brown, that is why i stop buying color with you, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEvelyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AmazingAbsolutely love my colour!! The packaging was beautiful too, I'm so impressed I’ve told all my friends about it. I’ll never go back to an expensive salon again!! Thanks you so much 2 of 3 people found this review helpful. Did you? |
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Great all over coverageThank you, this is exactly the fall color I was hoping for! 2 of 3 people found this review helpful. Did you? |
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Beautiful colourI was really struggling to find a box dye in the colour I wanted and grey coverage wasn't great! I tried esalon for the 1st time and have a beautiful, natural colour!! Ammonia free, 100% grey coverage all delivered in a lovely giftbox 0 of 0 people found this review helpful. Did you? |
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Thank goodness I did a strand testDecided to do a strand test before coloring. Thank goodness I did! The color turned my hair more of an orange color. Certainly not any blonde, as it was supposed to. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We apologize that you aren’t happy with your hair color outcome after trying the strand test. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Please keep your eye out for an email from us for your next steps! |
Colour was perfectThe colour was absolutely perfect I loved the personalization it had! The one thing im not to happy about is that I’ve only had it in over a week and I’ve washed it 3 times and it’s almost completely out of my hair! I was hoping it would have lasted 24 washes like it said because I loved the way it came out. Just disappointed with how long it is actually lasting in my hair because I am so obsessed with the product it’s self! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |