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Color Set
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66,934 Verificado Comentarios de clientes |
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Tolle WareIch bin begeistert! Habe heute das Produkt angewendet und die Farbe ist so geworden wie ich es wünschte! Danke! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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RückmeldungSehr schöne Farbe und gut erklärte Gebrauchsanweisung. Vielen lieben Dank 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It was okI’ve colored my hair in the past with store bought dyes and wanted to try something different. The process was basically the same as when I’ve colored my hair before and my hair is pretty soft and doesn’t feel damaged at all which is nice. However, the color itself is soooo wrong and odd that the top of my hair is lighter than my lengths even though the top of my head developed longer. I still saw some greys and I wanted a brown with ash tones, but it’s very red toned at my scalp and while less red as you go down my hair, however still has red tone throughout. I don’t want red tones at all which I thought the ash would help with. Not totally dissatisfied but not the results I was looking for either. I contacted them to fix the color so I’ll see what happens. If it doesn’t come out right next time I’m going back to store brand. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SplendideJe suis ravie de ma couleur, je ne pensais pas qu’elle tiendrait autant. La couleur est exactement comme je le voulais. C’est du sur mesure !! Je recommande vivement. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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RückmeldungHallo, von dem Farbergebnis bin ich Mega begeistert! Absolut super die Farbe!!! Die Qualität und das Handling perfekt! Ganz lieben Dank 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful Product!Thank You* for your expertise personal consistent professional care and service! You are top shelf & I do recommend Your services to others. Respectfully, Katthryn Golden 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourI was super excited to try this out hoping for it to be a nice chocolate brown when I applied it it came out pitch black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Bella! We are sorry to hear your color came darker than expected. Please check your emails, we got back to you to help you further. |
Not goodVery expensive for a color that looks like walmart cheap colors . Not worth it the money 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Glendy, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
No grey coverageI was very disappointed because my roots came out much lighter than the rest of my hair and it did not cover my greys well at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Deckt meine grauen Haare nicht abDie Haarfarbe ist wunderschön... Habe auch meine 2 Bestellung bekommen, aber leider deckt sie überhaupt nicht meine grauen Haare ab. Schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie S. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat, aber wir freuen uns, dass Ihnen die Farbe gefällt. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |