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Color Set
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66,772 Verificado Comentarios de clientes |
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Pas satisfaiteJ’avais bien précisé que je ne voulais pas de ce fameux reflet roux dans le châtain ....eh bien c’est raté j’ai ce fameux reflet roux aux racines.... Je voulais bien un châtain froid sans roux, c’etait bien précisé vous n’avez pas tenu compte de ma demande . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJocelyne - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. En examinant votre profil, nous constatons que vous en avez déjà discuté avec votre coloriste pour une modification de la couleur. N'hésitez pas à revenir vers nous si besoin |
Roots turned out brassyAlthough the overall colour is nice, my roots are quite brassy. It just didn't provide the coverage I need. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not satisfied with the end result of our color application. Nonetheless, based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the right shade and no gray coverageI spent a lot of time adding pictures, explaining what I was looking for. None of this was taken into account for my “custom” blend and I’m almost positive the shade was just sent as is with no customization. When I stated that the color didn’t work for me (was not even close to the shade I asked for, gave me hot roots, and didn’t cover grays) I was basically met with insinuations that I was too old to get the shade I wanted, the colorist stating that the models in the photos I sent “didn’t look like they were also trying to cover grays”. I’m 34. Maybe this is a good solution if you want exactly the shades they have available, but if you are looking for customization or the kind of consultation/thought you’d get in the salon, look elsewhere. I’m just gonna try blending my own with products from Sally’s, little tip that maybe these “master colorists” could use: when blending yourself, use the percent of a natural color (i.e, brown) corresponding to the percent of gray hair you have. So, for me I have about 20% gray, so I’m planning on using 20% brown, the rest bright red (my desired shade). Good luck! Hope your results work better than mine! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKacy E. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected to be. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No more graysTook longer than I hoped but still reasonable considering the situation at hand. Appreciate the stylists questions and guidance. Results were as desired. Happy to be gray hair free a few more weeks 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorChanged the color and love it. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customer color set is amazingI always have plenty of product without worry and I live the sticker to hold up the directions too. Overall very satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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mon avisExcellent produit, couleur comme je l'espérais, cheveux doux, très bonne couverture des différentes strates, et aucun dégorgement aux shampooings suivants, ce qui ne m'était encore jamais arrivé. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I have always been to a salon for my hair for many years but when the U.K. lockdown started a few weeks ago I was recommended to try your colour!! I was so impressed. The whole site is easy to use and the consultation really useful as you put up a current pic of your hair and everything is considered before one of the colourists makes your colour up. It all arrived on time, beautifully packed and easy instructions. I was nervous to see my result but I needn’t have worried. It’s amazing!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing Colour. Amazing HairI would just like to say I was very dubious ordering my hair colour this way. I’m not one for taking chances, especially with my hair! Lots of things can go wrong....., As I’ve found out over the years. However, I am very impressed....The colour has blended in With my original hair very well. My hair has a tendency to be dry after colouring but the condition after colour, wash and blow dry was fabulous. It’s not covered my grey completely but I’m sure that’s something I can rectify with the colourist should It become a problem. I’d definitely recommend e-salon. I was impressed with the presentation of the box and how the instructions were personalised to myself. What can I say one happy customer. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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première couleur réussie !Le résultat est super, c'est vraiment la couleur que j'attendais et tous les cheveux blancs ont disparu ! Couleur au top ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |