67,076 Verified Client Reviews |
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Love this hair colorIt was like walking out of a salon, with the exception I got exactly the color and changes that I wanted. The e Salon team is so easy to work with. Great product. I recommend to all my friends. 0 of 0 people found this review helpful. Did you? |
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I was very happy - had to update my review - have used twice nowThe color that they sent was very close to my natural color. However there was some grey that it did not color. I know that some of the grey I have is resistant. But a very complete kit with everything you could possibly need. Several emails to follow up on my satisfaction. All this for less then what I tipped my colorist. I went to my stylist/colorist and of course the first thing she asked was who colored your hair. When I told her I did and where I purchased the product, she was quite surprised. First she asked did anybody help you (she knows I am a very low maintenance person when it comes to my hair care) and I told her no. She must have looked thru my thick hair (and a lot of it) for several minutes and said I cannot believe there is not one spot not covered and there usually are spots of color that are like blobs in certain areas when people do their own hair. She said I can see why you are going to keep using their products. She also said I hope they do not start offering Keritan products or you will only come in for haircuts. We laughed. 0 of 0 people found this review helpful. Did you? |
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Exact matchExact match to my natural hair color! Only problem is that I was shooting for a shade or two lighter. If using brush to apply color, would purchase a better quality brush separately. The brush that comes with the kit isn’t so great. Great kit and customer service, will buy again (a different shade). 0 of 0 people found this review helpful. Did you? |
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Never as bright as I'm hopingI have adjusted my color a few different times and I can never get the proper colour I'm looking for. It doesn't even really stay for that long, even when I use the special shampoos and conditioners. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRebekah- Thank you for reaching out to us here at eSalon! Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to further discuss your color needs! |
Didn’t likeThe color was awful. I ordered what I always order elsewhere but turned my hair black black black!!! I wanted brown. A pretty brown like your pictures showed. Also turned my hair straw like. Even with several washes & conditioning still straw like. Will not use you again. Cancel everything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy- Thank you for reaching out! We are sorry to hear that your color came out darker than you were expecting and that it did not meet your expectations. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color Like A ProLove love love. I adore this rich, lustrous long lasting color. It is deep and intense and holds extremely well. Tres adores 0 of 0 people found this review helpful. Did you? |
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Great colorThis is the second color kit I received. The first one did not turn out the way I wanted it to, my colourist readjusted it for me and this one was perfect. I'm 55, I'm also a natural redhead, I wanted my hair to look natural and it is great! It covers my gray and my hair looks healthy! Thanks Esalon! 0 of 0 people found this review helpful. Did you? |
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AwesomeHair colour is great and everyone thinks I get it professionally done. 0 of 0 people found this review helpful. Did you? |
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Custom colorMy color has been tweaked several times with good results. I thank you all for your patience and expertise. 0 of 0 people found this review helpful. Did you? |
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Custom colorI loved the custom color, it was a perfect golden brown and not too dark and its a long lasting color. I usually have grays showing after 4 weeks and still nothing. Will definitely be ordering again. 0 of 0 people found this review helpful. Did you? |