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awfulI have no way to contact esalon so i will do it via a review. This hair color which was meant to cover the grey on my roots did NOTHING. ZERO coverage of grey hairs. Dont waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color doesn't last longThe color at the top of my head started to fade after my second shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPriscilla- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
They do not even look at the pictures you send...terrible color match and would never trust this company again! I will stick to my salon and style experts!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJolene- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn’t cover greyI am very disappointed with the lack of grey coverage. Also the website says it is 100% guaranteed but there is no one to answer you they say high call volumes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Faded QuicklyI was pleased with the application process and liked the color. However, the color faded really fast and I use a top of the line color safe shampoo. I would love this if the color would only last a while longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBradie- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AbofalleProdukt wird sls Lokangebot günstig angeboten und danach hat man ein Abo das viel teurer ist abgeschlossen! Kündigung erst nach der 2. (teuren Lieferung möglich) erste Farbe 10 Euro und zweite Farbe mit Lieferung 25 Euro!!! Unterm Strich eine teure Angelegenheit und abzocke! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole W. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Ich bin begeistertDas blond sieht natürlich und schön aus. Ich bleibe euch treu :-) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colourI've never dye my hair myself so I was apprehensive about purchasing but I love the colour and I would recommend it. It is a perfect match for my natural colour. I just wanted to hide the greys. The only thing I'd like in addition is the option to add oplex or a similar product as my hair is naturally very fine and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair colorMuch better than over the counter hair colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Die Farbqualität steht die bei einem Friseur nichts nach.Ich bin begeistert vom Ergebnis habe die Farbe seit 2 Wochen zu Hause, habe mich aber irgendwie nicht getraut, doch gestern habe ich meinen ganzen Mut zusammengenommen und bin begeistert. Meine Skepsis war völlig unbegründet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |