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This color did NOT cover my grays. Completely disappointed.I was very excited to try dying my hair with my 'custom color' which was dark brown with gold tones. However, when I finally took the plunge and time to dye my hair, I was sadly disappointed. Instead of the color as stated, I wound up with brownish-gold and gray roots along with my already dark brown hair. I left the product on AMPLE time and followed the instructions so there's no reason a custom color couldn't do what any over-the-counter hair dye could: COVER THE GRAY! That WAS the point of this whole exercise after all (at least for me it was). Looks like it's back to L'oreal while still sheltered in place! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCeleste B. - We appreciate your feedback. We are glad to see that one of our Color Experts could discuss this matter with you. Thank you for your patience. |
1st colorNot even a week in and my color is washing out already. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyla L. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FadedI loved the instructions I loved the color initially. But after 2 shampoos with the esalon products the color faded from an Auburn to more of a copper 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina B. - We appreciate your feedback, and we are glad to see that our Team could discuss the matter with you. Thank you for your patience. |
my color is very close to my natural color - I'm so happyIf you are a true red head, starting to see gray, eSalon is fabulous. My own hair stylist, who is a "color specialist" consistently tells me excuses like: "Red fades fast; Red hair is difficult to work with; if you try to add highlights and low lights you'll risk looking like a peacock." She turned me into a beautiful medium blond, with a mix of honey and caramel highlights and low lights. Which was fun once. Every time I passed by the mirror I had to take a 2nd glance; "who was that girl?" and my husband was mad; "where's my red head?" "Don't ever go back to her!" "Will your red hair grow back in?" Luckily, it did, I didn't have a lot of gray back then. Next time she tried red's and coppers - she made a big line on my head. Everyone asked me if I colored my hair my hair myself and offered their hair specialist's card. I returned to the shop to get it fixed, my stylist asked another color specialist to work with me instead. She turned my hair dark mahogany. My hair matched my dining room table; terrible. To dark for my freckley, fair skinned complexion. My light blond eyebrows and eyelashes made me look scary without makeup. who wears makeup at home; come on! So, I tried several other salon's. Everyone turned me into bozo the clown, bright orange, red. I was disappointed, over and over. No-one could match my natural hair color. It did not matter how much I spent. I was desperate, I started using box colors, struggling, same as the color specialists; at least I wasn't paying $150 to $300 for each mistake. My husband, came home one day with a note: Try eSalon.com - a customer recommended to him; for me. That was in 2013. The color specialists adjusted the color till we finally got it right I'm adding an update - it's year 2020 - Since then I've also added the natural blond highlights (automatic delivery with every 3rd color) - I continue to get compliments about my hair color. Even at the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic colourI’ve just coloured my hair myself for the first time - so easy to do, my son helped me with the back, and I am so pleased with the results. Colour is a perfect match and it blends beautifully. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quarantine Dream!I have copper hair and my roots were coming in thick and strong. It can be hard to match my colour, but the kit did it perfectly. I also got a free ends refresher for my first order. The kit was packaged beautifully and had everything needed to colour my roots and refresh my ends. Service was as fast as it could be given the circumstances. My only constructive criticism is there were three steps involving gloves and only 2 pairs were given (not a big deal, (could reuse) and to maybe take into account the length of hair for the amount of shampoo and conditioner given. I have thick coarse long hair and the was no way enough conditioner....a fabulous product at an amazing price!! I’m buying two more to bring with me abroad!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent Hair ColorThank you for always providing me with an exceptional product and exceptional service. I love the hair color, and you never fail. Thank you also for helping me look better in my senior years. I have never been disappointed. Great job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Customer Colour Set I've ever tried!ordered my colour package from eSalon and just wanted to say a huge thank you for the brilliant service. I’ve coloured my hair using the personalised product you sent and it is the most amazing colour I have ever had. The results are outstanding, my hair feels soft and the colour itself is perfect. And miracle of miracles my other half even complimented my hair so I know I’ve made the right choice! I will certainly be buying from eSalon again and will sign up to receive this excellent product every few weeks. Thank you so much once again you have another very satisfied customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Changed my ColorThis is wonderfully convenient during this pandemic. Not having experience with doing my own touch-ups, the first time I ordered lighter than usual. Although It did not cover my grey roots I was able to change to a darker shade easily on-line for my second delivery and this has made all the difference. I love the results and my hair looks wonderful and feels healthy. I love not relying on waiting for my hair salon to re-open with the flexibility of doing this myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Positiv überrascht!Habe mir gerade erstmalig die Haare selbst gefärbt. Hätte nie gedacht, dass die Anwendung so simple ist und das Ergebnis ist mehr als zufriedenstellend! Endlich bin ich nach knapp einer Stunde mit allem durch, kann während der Einwirkzeit noch etwas anderes machen. Friseurbesuche beschränken sich in Zukunft nur noch auf das Haarschneiden :)) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |