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Color Set
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66,925 Verificado Comentarios de clientes |
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Great and easy to useMy color was really easy to put on and the instructions were very easy! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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This one hitThis formula was it!! It removed the red that had me frustrated. I truly believe that this is the one for me!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love eSalonI’m so happy I found eSalon! It’s a wonderful service and the products are outstanding. I highly recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect auburn-copper shade!Absolutely in love with this color, and my hair is doing just great with regular coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful color!I used the esalon color for the first time today. Loved the ease of application. Love the results. Thank you esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Guter ServiceMit den beiden vorherigen Farben war ich überhaupt nicht zufrieden. Nach einer ausführlichen telefonieren Beratung konnte das Farbergebnis deutlich verbessert werden. Die Farbe entspricht zwar nicht zu 100% meinen Erwartungen, aber damit kann ich mich anfreunden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not happyCustomer service is hard to access 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElisabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern over the phone. Please let us know if there is anything else we can do to help! |
Easy to use, color was badFirst I ordered the lightest ash brown, and my previous hair was pretty blonde. When I colored my hair it ended up being super dark brown, like espresso brown with red undertones. I was very unhappy, sent notes and photos, and was told it would be corrected. My next color was called dark ash blonde. Same results. Espresso colored brown hair. I don't understand why it is so dark. I've cried both times after I finished dying and drying my hair. I hate it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color mismatchI think this was my last attempt with esalon. I ordered a permanent color’Ash medium to dark blonde’. I honestly don’t know where the ash tone was lost. The result is as orange as it could be. I tried to avoid warm colors and now I have it in my full length. I need to go to my colorist to fix this ‘disaster’. It’s simply unpredictable result - this is what you get with esalon palette. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is so dark .The hair color that I picked is definitely not what's on my hair .This is not the haircolor I pick, My hair is so dark. I'm not happy, please help! Thanks Marie Earles 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |