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Very unhappy with the websiteI accidentally ordered root touch up when I wanted an all over color. I'm happy to order again but this website will not let me change my custom order and will only let me order the root touch up again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBelen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the service color okPurchased this to go from my bright blonde back to bit darker of a color. My colorists really was amazing at explaining the process and suggesting my color fill. I just don’t feel that the color really pigmented enough. I have reached out so hopefully my colorist can get me corrected into something I’m a bit happier with but I will continue to try with esalon as I am so impressed with their shipping speed and service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still not what I wantedI wanted alittle more ash when I re did my plan, but there was no difference eyween the first time I ordered and the second, it’s still too light and alittle brassy it’s ok tho it’s never gunna be just right, thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OrangeIt turned my hair orange. I would try a darker shade next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Maybe my mistakeI guess I filled the questions wrong I got my natural color which I wanted to darken. My gray is now pink. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shelter in place, no problem with eSalon!I've been using eSalon for years now. I love it so much and the color is always just as I want it. If I ask for a little more red, that's what I get. So easy and such a great value. During these crazy times of sheltering in place, when my other friends can't go to a salon to get their color done, I am still getting my great color. Thanks so much! 73 de 80 personas encontraron este comentario útil. ¿Y tú? |
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Loved this productFirst time ever trying to dye my hair. It was so easy and looked amazing. I got a lot of comments on it. The shimmer highlights made it look like you went to a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Product!My roots are no longer grey! The product is awesome. The color was a perfect match. My husband is my new color guy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingFrom start to finish my hair colouring process has been simple. After years of going to a salon and spending £50/£60 every time I’ve been converted to home colouring. The colour is vibrant and the instructions are fool proof. The product is amazing and the staff are super helpful. I contacted Esalon because I messed up my order and they fixed it for me, they’re fantastic. I can’t fault anything at all. Thank you so much 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HaarfarbeSehr schönes schwarz - sehr gute Abdeckung der weissen Haare, schöner Glanz Super, wie beim Coiffeur !!!!!! Danke 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |