66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
Over chargingI cancelled the order as soon as I received notice of shipping because I did not like the colour. Even though the product was not shipped and I did not received it , I only got a partial refund of what they charged me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAmel - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Beautiful color, terrible covering grayI absolutely love the color! However after 2 days I washed my hair for the first time with the shampoo included in the kit and the color immediately came off the gray hair. I was so disappointed! I left the color on for 30 mins as the instructions stated. I would love to have the same color next time but with better coverage of my gray’s (the only reason I dye my hair in the first place). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLindsey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
fiery red instead of brownI have lots of grey, which are now very RED. Rest of my hair is dark brown now with a red tone. TOTALLY NOT what i was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTwinkle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough product.Although the color came out nice I have a lot of splotchiness because it didn’t receive enough product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosEnedia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No graysAloha, I was happy that the color covered my grays, but i think the color overall was too dark. I expected some kind of golden brown that would lift some color from my dark hair. The shampoo smells great lots of lather, sorry not happy with the conditoner. After blow drying, my hair felt dry, no shine. But overall my whites were gone and I love the package has everything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLeah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not workI dyed my hair before doing this from a black to a dark brown. I ordered the violet/brown. In the picture, it showed purple. When mixing the solution with the developer, it was purple. Somebody please explain how my hair turned to black! I followed the directions to the tea, and it made my hair darker with no color tint at all. #Terrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAmbrey - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very happyI am a stylist by trade (have since moved in to different industry) so I know colour science. I was so impressed with the personal service I got and my colour is FABULOUS. Even a week later I had people commenting on the shine. The two formulas for my roots and ends blended perfectly. I’m going to stick with this! Thank you for allowing me to get professional colour at home while I’m trying to save a few dollars! If you can’t do the salon DO THIS 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
|
Hair colorI love the color that you have blended for me and at this crazy time in life it helps me feel better about how I look with this aging process! Thanks for helping me keep my sanity! Yours sincerely Laura Johnstone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Excellente colorationJe l'ai attendue ( bon 5 semaines c'est long) mais cela valait la peine ! un joli packaging, des produits de très bonne qualité,(le paquet contient même la petite crème protectrice pour le visage...) une coloration qui correspond à ce que je cherchais pour un résultat très professionnel ! Je recommande ce produit. Veronique G 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ParfaitJe suis très satisfaite de la coloration et les produits accompagnant sont géniaux. Je souhaiterais savoir s'il est possible de commander votre shampooing et après shampooing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |