|
Color Set
|
66,925 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Excellent SupportLove my new colour and my colourist was so helpful in finding the perfect shade for me. The colour is vibrant and muti-toned, unlike the flat colour of a box dye. eSalon is a great service with a really supportive team. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
|
Great grey coverageI love this product. It has great grey coverage and it doesn't hurt my scalp. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
|
expensiveI had a positive experience with this product initially, as it was reasonably priced at first. However, I was surprised by the automatic subscription feature, and the price for later purchases is quite steep. Offering discounts for returning customers or subscribers might be good . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Process and colorThe process was great and so was the color but it has faded a lot in only 2weeks. That may be due to frequent washings because of the sun, hot weather and sweating so it will give it another try 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Not happy with the outcome .Didn't cover my gray , and it doesn't look like anything changed ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Tracey, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
On the fence - still orange/pumpkinish hairI decided to try this product as the box products gave my hair an cinnamon with a bit orange or brassy tone that popped up on occasion. I can't always tell by looking at my own hair, but I immediately noticed cinnamon along parts plus the first comment out of my sister's mouth was "your hair is orange." I ordered a darker color, more brownish with ash, not because I want brown hair but because I'd hoped it wouldn't have the gold tones that appear to turn orange/pumpkin/red tones. I'm not sure if I'll order again as the results are following the same trend. The color isn't horrendously bad, but it makes me nervous if I can't see all of my hair, wondering what everyone else sees, when I already dislike having pumpkin hair! I appreciate the dye cleaner as I ended up using it on my skin as well on the walls which were hit with past hair dye experiences. The box is nice, and the customer support dept. was responsive with very fast response when I emailed regarding my concern about instructions noting to use on my roots only (I'm not sure why just roots - they said I could use on all of my hair, but the sections other than the roots would be darker - I ended up with darker roots but not darker on the rest of my hair.). It seems like a good service though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Paula, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good dye, but totally wrong colour matchI wanted a red to dye my hair in between salon visits. I picked esalon as all box dye for red hair is just vibrant red and I wanted my more subtle coppery tone. I matched to the copper I wanted and I was sent a root colour and lengths. My roots are now a totally different colour to my length. The roots look great, but the length is the bright neon red I didn’t want. I look pretty ridiculous if I’m honest! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Holly! We are sorry to hear your color was different from you've expected. Please check your emails, we got back to you to help you further. |
Total enttäuschtDirekt nach dem färben war die Farbe richtig gut aber bereits nach der ersten Haarwäsche ging die Hälfte der Farbe "verloren". Mega enttäuschend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTanja H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Love itVery easy to apply, great quality, 100% grey coverage on hard to cover grey! Definitely recommend 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
|
Farbe passt nichtLeider hat die Farbe so gar nicht zu meinen Vorstellungen gepasst. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJana C.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |