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Color Set
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66,566 Verificado Comentarios de clientes |
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Not PerfectBeautiful color match but did not totally cover my grey! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Candace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pas mal !La couleur a pris plus sur les longueurs que sur les racines donc j ai encore une demarcation racines plus claires que longueurs . Sans doute qu avec la prochaine livraison qui sera uniquement à mettre sur les racines la différence ne sera plus visible !! Je l espère ...à suivre ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvie - Merci d'avoir pris le temps de nous donner votre avis, nous tenons à votre satisfaction en tant que cliente ; nous vous avons envoyé un email pour vous assister ultérieurement ! |
No redI am a natural redhead. I wanted a copper red color. It was brown copper with no red. I am not sure why or how this was missed in the order. My photos clearly showed this as well as my notes. I am so disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Pamela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brown, Brown BrownI will send back the next color and cancel my subscription. I ordered a fiery red- I got 3/4 brown. After trying the color I had to cover my hair and go downtown to buy a commercial brand. The worst experience with color I have had in a long time. You did not listen to me. Cancel-Cancel-Cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoni - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong choice by purchaserI wasnt very happy with the colour but believe it was more to do with my selection otherwise everything promised was delivered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEB - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Terrible color choiceWhen I saw how bright red it was, I did not use it! I asked for a medium auburn and this was nothing like that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gut erklärt, leicht zu handhaben,Leider bin ich mit der Abdeckung meiner grauen Haare am Ansatz überhaupt nicht zufrieden. Schon kurz nach dem trocknen sieht man dass der Ansatz heller ist . Nach jedem Haare waschen habe ich das Gefühl , dass der Ansatz immer heller wird 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra F. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr |
DeceptiveEsalon uses deceptive practices to entice customers to use much more of the product than necessary so that you will need to buy more. When I tried to discuss the matter with them they refused to acknowledge that there was any problem!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't happy with the colorIf I do try again...I'd definitely have to have a darker color. I thought the color was a bit dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Ordered a one offDid NOT realise I was signing up to further orders. Simply wanted to try the colour. Really shocked to see further payments being taken. Shocking. Should be more clear 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShirley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already reached for further assistance. Please let us know if there is anything else we can do to help! |