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Color Set
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66,637 Verificado Comentarios de clientes |
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Great Service but No Gray CoverageService and ordering is great but the color did not cover my grays at all. The color also came out darker than expected. Have had better coverage from box color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGema - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not light enoughI ordered the lightest blond, I thought. Included a pic. Maybe I should have left the color in for 40 minutes instead of 30, but it came out significantly darker than I thought. It's okay, and I can live with it, but I do wish it was a lot lighter. Like I said, maybe I should have left it in longer. But if there is no shade lighter, I may not order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarita - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee. |
Did not color my grayVery disappointed for the first time ever. It didn’t color my whites on crown area where I needed it the most. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDee - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Do Not Use this productI specifically ordered from this company because they advertised the tone was superior to other box dye. I ordered cool blonde and it turned my hair orange ! I cannot get to the salon to have it fixed my hair looks terrible and I am stuck with it. This product did not perform as advertised. Do NOT Recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came differently than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. |
Worst hair colorNot only this hair color caused red in my roots, it did not touch none of my gray. I am very disappointed and upset. Not again. Please cancel it. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKhine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colors limitedThe kit was very nice. I was not pleased with the color I picked. I think the colors are to limited. But the product was very good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLana - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! |
Best hair color ever!I've been doing my own hair for years. I was a cosmetologist for years, and I felt confident doing my own hair. I started getting more and more gray over the years and, as you know, professional hair care gets expensive, and is not always convenient to spend hours in the salon! I decided to try eSalon over a year ago and have been happy ever since! The process is simple. Send pictures of your current hair color, express your desired hair color, chat with a stylist, and receive your personalized hair color! The color ships quickly, securely and with easy to apply instructions. Customer service is great if you need to call! I had to leave my color on for 35 minutes to cover the gray and it lasts for about 4 weeks until my roots start showing! 🤫 The color leaves my hair so soft and radiant! I've gotten many compliments from random people at the supermarket and post office! Love eSalon and love my hair!! Thanks so much! 😍 Satified customer- Julie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Is perfectI love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Total begeistertBin sehr zufrieden! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color thanks to my consultantI am so happy that I provided pictures for my consultant to review before making a purchase. She made the difference in me ordering something that would have been too dark and I would have been disappointed in my choice. Having the option to have a consultant give recommendations has been wonderful and what she recommended was absolutely perfect. I am glad that I took the time to submit photos for her to use. Thank you Reanna O'Garro for your time and help. I love the color that you customized for me!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |