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Light Blonde Dye was RedMy custom match was supposed to turn my hair light blonde which is the color stated on the box. My hair turned red and I am not happy with it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Easier application process but doesn't coverI did like the ease of application but there is still a definite line between my roots and my previously dyed hair. It did not cover the red that was in my hair previously. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCallie- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My color is much darker this time than the first time :(This time my color was much darker. My first order was my exact hair color. Lil disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I'm not happy.I tried this color twice. The first time because I ordered an unflattering color for my skin tone. The second because after talking to one of your employees about this issue I was sent another color kit. I thought the employee understood my situation. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Amazing productLove the color !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolle Farbe, super Service!Ich war mir nicht sicher, ob die Coloristin meinen Farbton trifft... Habe auch schon echt lange nicht mehr die Haare gefärbt. Dementsprechend habe ich mir bei der Auswahl sehr viel Zeit genommen um alles richtig zu beantworten und ein super Ergebnis kam raus. Ich werde sogar auf meine tolle Haarfarbe angesprochen, top. Ich bleibe dabei! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous!I am extremely pleased with how beautiful and natural my hair looks after using eSalon custom color! I'm looking forward to my next shipment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!Really happy with the colour. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeSehr gute Grauhaarabdeckung und einfache Anwendung! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colored treated hairMy whole experience with eSalon was great, I uploaded a recent picture, talked to a professional about my concerns. The color arrived with detailed instructions, that were easy to follow. I was very pleased about the end results. I would highly recommend eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |