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Love the resultsI was so hesitant to color my hair for the first time in my life! With the stay-at-home directive, I missed my hair appointment mid-March. So mid-May, it had been over 3 months. To order, your color specialist called to discuss my color selection. She told me to send some photos taken outside rather than indoors so she could better determine the color. With her expertise, she tweaked the color just a bit. I got the personalized kit very quickly. Then, I watched all the videos, but still needed encouragement. With all this support, I colored my hair tonight and just love the results. My hair color has dimension, exactly the right tones and it was so easy. Thank you so much! I am simply delighted with the outcome. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Almost thereThe color was nice, but not quite true to the photo. I expect more violet undertone and it seemed just reddish to me. Gray coverage was OK. It didn't quite saturate and was very light compared to the rest of my hair. Thankfully I don't have too much gray hair, just some strands around my temple. I didn't have an issue with gray coverage with other brands and I followed the instructions to the T. (The instructions by the way were very detailed, which is a plus) The additional color that was included for my ends smelled so strong with ammonia. Which is strange because the color for my roots didn't have much of a smell. I like how my hair didn't feel damaged after and seemed smoother and shinier. Overall my experience with this product and color was ok. I am going to try again after suggestions made to the colorist. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJaneen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not greatColor came out the same as my natural color 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizet- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great productSo I wanted something that would colour my greys as the over counter products in the shops just wasn’t doing that. So I picked what I wanted, sent a photo and the colour got sent. Unfortunately the colour for the ends went all over the box. So I sent a picture of it and resent me another one. Customer service was great. My partner helped me to put the colour on my hair and I must say very happy with the results. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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MengeangabeFür meinen Ansatz war die Menge viel zu viel. Ich würde die Gesamtmenge gerne aufteilen. Hab aber keine Ahnung, ob das so einfach geht. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color soonerI think i was too’ scared’ so i only used hsf the color provided and took it off 5-7 minutes too early. So now only after a couple if weeks , my roots are starting to gray so moved the date to the 19th from the 26th If it wont damage my hair, i would like to get it the the 11th instead 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI really like the color but it could have more gray coverage.But it does the job. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great color!The formula matches perfectly and the only reason it isn't five stars is that it is really difficult to color the back of my head as well as my hairdresser does! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Just the right ColorI am very pleased with the overall color. I'm not sure that it will be ok for the next time. But we'll see. I do think this feels very harsh and my hair has taken a lot of time to feel a little recovery from the damage. I wish I could find a rinse that added a little color and then I would enjoy tinted gray hair. My complexion does not look good with my silvery (no color) hair so I am still coloring. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Totally like the PROCESS, just want to tweak my colorHappy with the overall process, but wasn't as purple as I wanted!! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |