|
Color Set
|
66,615 Verificado Comentarios de clientes |
|
Ordenar por: |
|
CdePas du tout satisfaite de ce site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMmmmmm - Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite ! Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente ; nous vous avons envoyé un email afin d’améliorer votre expérience avec nous ! |
DisappointedDid not color grey. Red was weird and the color seemed fake. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebra- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Burns scalp and leaves hair like straw...I believe my hair color was the correct shade, however the extremely strong chemical odor and the excessive burning sensation while coloring gives pause for thought. If this makes my scalp burn, what is it doing to my hair? Madison Reed, I will be coming back, and I apologize for leaving based on the Allure Magazine recommendation! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarol- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Custom ends refresherThis was a different color from my roots only color, which I didn’t realize, and I hated it. Made my hair very orange looking. Thank god we’re not going out in public right now . I will go to the store and by another to cover it up. I’m concerned it will damage my hair:-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebbie- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok for startingI know I wanted lighter but I think I actually made a mistake on this. I did ask for my next color to be a little darker and a little more red. Fingers crossed it's what I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCynthia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color!Product was not the color I chose! I have tried contacting customer service with no response. My hair got darker than my natural color when I chose a lighter color. Not happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAlyssa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't Honor the GuaranteeEmailed that I wasn't crazy about the color. It wasn't what I wanted. I asked for them to send the correct color and was just told they would adjust for my next order. What happened to the guarantee??? The color applied came out spotty and uneven. So far I am not impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJamie- We’re truly sorry about your recent experience. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Very impressedI regularly have my roots done by a hairdresser every 6-7 weeks, an expensive business but worth it. The current lockdown meant i developed a noticeable inch of grey/white at my roots. So turned to e-salon as an inbetween measure. But i am so impressed that i think i will not be going back to the hairdresser. The colour match is spot on, definitely as good as the hairdresser. I worried that I would have a band of different colour but no. My hair also feels in great condition. Of course this was my first go. It was not that difficult to do either so even the ease of going to the hairdresser will not really justify 4-5 times the price! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
WonderfulLoved the colour! Covered my completely full head of grey hair really well. Felt really soft afterwards. Highly recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Tolle Farbe, toller Service!Ich hätte nie gedacht, dass die Qualität der Haarfarbe wirklich so ein Riesenunterschied zur Farbe ist, die man im Drogeriemarkt kauft. Das Ergebnis ist wirklich toll, Preis-Leistungsverzeichnis ist ausgezeichnet. Ich habe keine Migräne von der Farbe wie bei den Farben aus dem Drogeriemarkt, mein Haaransatz und die Längen haben einen sanften Farbübergang, die Grauabdeckung ist sehr gut. Die Farbe fällt nicht aus den Haaren und färbt nach dem Waschen nicht ab auf den Handtüchern oder über Nacht auf den Kopfpolster. Die beigelegten Produkte (Shampoo, Conditioner, Vaseline und Tüchlein gegen Verfärbungen) sind von hoher Qualität und haben einen sehr angenehmen Duft. Die Anleitung ist klar und sehr gut verständlich. Das Päckchen ist sehr liebevoll zusammengestellt. Ich freue mich jedes Mal, das Päckchen zu öffnen. Haarefärben zu Hause ist mit eSalon eine Freude! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |