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Color Set
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66,637 Verificado Comentarios de clientes |
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colorMy hair changed to a black but there was not blue tint what so ever. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Not the colour pickedWhen I first signed up To use this I had to pick which colour I would of liked my hair to go and I put purple . Now they have it as dark brown which my hair already is ? So why would I want to colour it my natural colour😂 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee. We appreciate you reaching out! |
Weggeschmiessenes GeldEs wurde ganz andere Farbe für mich erstellt, als ich mir gewünscht habe. Auch allgemein ist die Farbe einfach Schrott. Dank Abbo hab auch mehrere Packungen bekommen, was auch ganze Menge Geld gekostet hat. Zwei mal ausprobiert, voll daneben, auch schlecht deckend! Letzte Packungen sind einfach in Mülleimer gelandet. Nie wieder! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena B. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Custom Color SetMy hair turned more of a shade of red then it did blond. I don’t know if that is because I have previously dyed hair or my water or what it could be. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Not adequateThe color did not stay on, the hair roots were yellow-ish after washing, I will try one more time. And, price I have to pay second time is 50% but I cannot go shopping now!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariangelica- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. We value your feedback, and truly appreciate this chance to get your color just right! |
DID NOT USESHADY COMPANY - DO NOT BUY 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Happy ButHappy but wish it would have been a tad lighter. But its OK. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Root Touch UpPerfect color match! A life saver! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Professional! Courteous! And great resultsI am so grateful that eSalon acknowledged the shipping delays in several emails. Amidst the current pandemic, I expected the delays but it was still so lovely that they communicated and even gave a credit. They really went above and beyond. And I loved my color. Wish I knew there were clips I could have probably purchased, but I made it work even without them. I might use eSalon most of the time now - especially, in the world we are currently living in. I do love the experience of an actual salon, but I live with greys for a long time because I just can't afford to upkeep regularly. Now - I think I can :). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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MagnifiqueBelle couleur au top félicitations vous avez bien compris ma demande je suis enchantee..je recommande a 100% 0 de 0 personas encontraron este comentario útil. ¿Y tú? |