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Color Set
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66,637 Verificado Comentarios de clientes |
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Burnt my scalpThe dye was so intense it burnt my scalp, followed all directions and after all was said and done didn’t change the color of my hair much at all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGarrett- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
EghI tried eSalon several years ago and didn't love it. Tried it again recently after seeing many people i know give great reviews. I was wrong and should have trusted my gut. Still smells very highly of ammonia. I couldn't breathe when I was rinsing it out. It was THAT bad. It was very drippy. I'm pretty good at not making a mess but it's nearly impossible with this stuff. Then the color. It was disappointing and not remotely close to what I wanted. What I wanted was a rich red. What I got what a pooh brown. I won't be getting this again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
OMG 😱I wanted Milk Chocolate and got Black as Elvira! It’s awful and I’m stuck with it until a salon opens so I can have it fixed! I’m sad I did this to myself! I never learn😞 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not great coverage for meThe color was pretty but the coverage was just not good for me. Plus there were no brushes included or cap. It just wasn’t for me I guess 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGretchen- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We truly appreciate your feedback and the opportunity for us to make it right! |
Bottles are bustedI can not tell you how much I like or dislike my new color since the box I received has 2 busted bottles of color in it... I wish I could post a photo of the mess I am looking at!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorMy hair changed to a black but there was not blue tint what so ever. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Not the colour pickedWhen I first signed up To use this I had to pick which colour I would of liked my hair to go and I put purple . Now they have it as dark brown which my hair already is ? So why would I want to colour it my natural colour😂 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee. We appreciate you reaching out! |
Weggeschmiessenes GeldEs wurde ganz andere Farbe für mich erstellt, als ich mir gewünscht habe. Auch allgemein ist die Farbe einfach Schrott. Dank Abbo hab auch mehrere Packungen bekommen, was auch ganze Menge Geld gekostet hat. Zwei mal ausprobiert, voll daneben, auch schlecht deckend! Letzte Packungen sind einfach in Mülleimer gelandet. Nie wieder! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena B. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Custom Color SetMy hair turned more of a shade of red then it did blond. I don’t know if that is because I have previously dyed hair or my water or what it could be. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Not adequateThe color did not stay on, the hair roots were yellow-ish after washing, I will try one more time. And, price I have to pay second time is 50% but I cannot go shopping now!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariangelica- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. We value your feedback, and truly appreciate this chance to get your color just right! |