66,689 Verificado Comentarios de clientes |
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Hair colorI really like the color but it could have more gray coverage.But it does the job. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great color!The formula matches perfectly and the only reason it isn't five stars is that it is really difficult to color the back of my head as well as my hairdresser does! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Just the right ColorI am very pleased with the overall color. I'm not sure that it will be ok for the next time. But we'll see. I do think this feels very harsh and my hair has taken a lot of time to feel a little recovery from the damage. I wish I could find a rinse that added a little color and then I would enjoy tinted gray hair. My complexion does not look good with my silvery (no color) hair so I am still coloring. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Totally like the PROCESS, just want to tweak my colorHappy with the overall process, but wasn't as purple as I wanted!! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good quality hair products.Color is good, but a little dark because it took me too long to apply it. First time ever coloring my own hair. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the color but....I love the color. The process is easy however, it is not covering all my gray by my part line. I have tried to leave it on a bit longer, I have tried to make sure I get it saturated with the color. It just seems to have a bit of trouble with my resistant gray. Any ideas are appreciated. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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color too darkStill the color is too dark. i need it a cinnamon color and can't get it. I guess I just need to have it done at a salon. Thank you but I can take another change. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyriam- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Account cancelledIv cancelled my account sent reviews spoke to your colour technician re this , my hair was falling out , please close my account again thank you 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth E. - We are truly sorry to hear you have been experiencing hair loss since using our hair color. This is a very unusual reaction. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Bad quality color in nice packageI will not buy it again , its bad quality color with strong ammonia, literally burned my skin , gave me itching and made my hair feel so rough after use. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRameesha- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Just okayI had high hopes for a hair color that is far more expensive than my normal color. It left my hair feeling very dry and brittle despite my following the directions EXACTLY. My roots are quite red looking and the rest of the color is the soft black as promised. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaitlin- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |