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Color Set
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66,689 Verificado Comentarios de clientes |
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PerfectI have never colored my hair myself before and was imagining an off color. It was a perfect match. I found it hard to apply as demonstrated but I did it though I missed a couple of spots. I will do it little differently next time and see if it's easier for me. Because the color was a match, nobody could tell that I had done it at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned out better than I thought!I have never colored my own hair, so this was very stressful for me. I only needed to color my roots, but my hair is pretty thick. I followed the instructions exactly and it turned out great! My hair is so soft and the color is perfect. I will say it didn't cover the gray as well above my forehead, but it blends in with my blonde hair. One thing: I did not get a bottle of Stain Guard in my kit. I had to be extra careful about wiping away the color on my skin. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank you thank you!I am now free from the salon, no more scheduling and high prices and waiting and waiting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than I expectedI would highly recommend that the final step that tells you to take the left over color, gloves,shampoo, and conditioner into the shower be revised. First, put the gloves on BEFORE getting in and second, the fumes are overwhelming and that step should be removed. I can't imagine people with respiratory issues applying that in the shower. I had to quickly open my shower door. 111 de 126 personas encontraron este comentario útil. ¿Y tú? |
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I loved the color and want the exact same but my option just came up as ends refI need the grey coverage on the roots, but the ends refresher seems a little less intense and would like that also. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Kundenservice ingorantIch habe seit der Bestellung nur Probleme. Ich hatte bei der Auswahl und Beschreibung um Tönung gebeten. Geschickt wurde dauerhafte Coloration. Seitdem akzeptiert niemand das ich das nicht bestellt habe. Und verfahren sogar weiter im Abo. Super nervig und überhaupt nicht ansprechbar. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFelicitas S. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Didn’t cover grayI followed the instructions exactly, and this did not cover my grays at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great service - color faded quicklyThe color was near perfect, service was great and packaging was awesome. Unfortunately after a week the gray showed... salon color lasts closer to 4 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3rd time correcting - my hair is greenI really had high Hope's. I started with level 10 and asked to put some color back in. They sent me a filler and dark blonde, once processed my hair had a reddish, greenish tinted. I called, customer service was fantastic btw, but it took a whole 7 days to get "corrective" color. Processed this morning and now the green tint is more pronounced. And I can't speak to anyone in customer service until Monday. NOT HAPPY. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
good colour but too strongI had some broken hair because it was too strong , the colour itself looked nice. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNataly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |