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I cannot even explain what kind of dirt brown color they sent me!I ordered a golden blonde balayage for my dark auburn hair, not only did my color turn out DARKER than before but I got an all over color kit not the balayage kit that I wanted. My hair became dry and damaged and the color is 100% not what I ordered. I don't know what kind of amateurs are formulating this color, but please don't waste your time, money, and your precious hair health on a product that DOES NOT DO EVEN THE SIMPLEST DYE JOBS. I would leave 0 stars if I could :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrinity - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at allllll the color I asked for.I’m now stuck with a very dark brown and I have no idea how to lift it. Awful experience. I’ve been coloring my hair for 30 years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStaci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong ColorI adjusted my color from dark brown to medium brown but the medium brown color came out exactly as the dark brown color. My husband actually said to me "How come you dyed your hair the same color? I thought you said it was too dark?" I'm hoping that eSalon can fix this and send me a different lighter brown because this medium brown is way too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Couleur testBeau coffret très complet, belle couleur mais mauvais choix sur les reflets , je pensais que c’était plutôt sur les longueurs et non que sur mes racines , les reflets dorés sont clairs et se voient trop sur les racines car cheveux gris , on voit nettement 2 couleurs différentes les racines et les longueurs, je vais tester à nouveau mais plus clair sur les longueurs pour être harmonieux , ce n’est pas facile de choisir mais malgré tout un bon produit je pense 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValérie - Nous vous remercions d'avoir partagé votre expérience et avis avec nous ; nous sommes toujours heureux d'aider nos clients. En examinant votre profil, nous constatons que vous en avez déjà discuté avec votre coloriste pour une modification de la couleur. N'hésitez pas à revenir vers nous si besoin |
Beautiful color!Very pleased with this product and how well my hair came out! Covered my gray very well and my hair looked like I went to a salon. Was really worried my hair would come out with a lot of red in it, Pleased to say it didn't not!! Yeah! With so many products in my hair from years of coloring I am so happy and relieved to find this product and color that looks so good, I can do at home and the price is right. Thank you eSalon!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Skeptical but desperate and now a believer!I have never, ever colored my hair. On the recommendation of a friend who had great success with eSalon, I went for it. Nervous, I contacted them directly and spoke to the about my data entered. They tweaked my color and it arrived in good time. It sat on my counter until Friday after work and I started. I'm a 'newbie' at this so I would say any gray that wasn't covered was my own fault. My mid length cut doesn't hold up under clips well (short and long pieces) so I have a plan for next time. But the end result was beautiful. I ended up with a mellow dark blonde with warm highlights. Most of the gray was covered and as mentioned those that weren't I believe are user error. I will definitely use this product again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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First time using esalonI so enjoyed using esalon. The color was easy to apply. The instructions were easy to follow. I also found the How-To videos very helpful for first time users of product. My color treatment was matched perfectly. My hair felt soft and manageable after using product. The only problem I had was total coverage of gray hair in part of hair and front hairline. The hard gray area was colored but a lighter color in places. Those areas had not been colored for 2 months due to Covid-19. I was completely white in that area before adding esalon custom color. Any suggestions for complete coverage in hair part area for next shipment of esalon? I appreciate any advice. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Thank you! The color is perfect and covers the grey very well! Well done!Well done for adjusting according to my request - it covers the grey much better now! Still happy with the color! Looking forward to my order #3! thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My favoriteMy hair looks healthy, shine and a live. I will continue using this product. Received a lot of compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Passt perfekt!Nach viele frustrierende Versuche, habe ich endlich eine zu mir passende Farbe bekommen. Die Qualität der Farbe ist sehr gut und sehr ergiebig. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |