66,689 Verificado Comentarios de clientes |
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Couleur est bonneJe suis déçue de la coloration elle ne tient pas, Par contre, je ne souhaite plus recevoir des colis et arrête toutes commande que n'ai pas faite et cesser les règlements. Merci d'arrêter tous les prélèvement Cordialement, Françoise Dremière 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrançoise - Nous sont désolés que vous soyez déçue du résultat de notre coloration. En examinant votre profil, nous constatons que vous nous avez déjà contacté pour résoudre votre problème. N'hésitez pas à revenir vers nous si besoin, nous serons ravis de vous assister ! |
Sehr "chemisch"Ich bekomme von dem Geruch Atemnot. Und auch die Kopfhaut fängt an zu Jucken. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes H. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Turned my hair orangeWas not happy with how my hair turned out. Instead of Ash blonde i got more of a light orange :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color looked good! But!The color was a great match. It was a cheap price and instructions were easy. But! My hair was oily afterwards and no matter how may times I washed my hair, it looked oily. When I contacted them, I was told to try their shampoo which made me think something was in their products to make you buy more products. I use a salon shampoo already that I love so I’m going to try another color from some where else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful ColourI received my colour which wasn't anything like I was expecting, I requested an adjustment to my colour for my new order which has now been delayed for over a week and I have been informed by customer services that this may now be a further week, not happy at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product did not workI've performed self coloring in the past, but this color did not work. I purchased this to cover my grey roots and my hair looked the same as before I applied the color. I will not purchase this product again. A waste of my time and money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth itThis formula didn't cover all my grays. Color was not dark enough, and my hair feels like i used a cheap box of hair dye. I'd rather spend my money at a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
eSalon ColorColor turned hair orange. awful. Only did the roots, per instructions on non-color treated hair and result is orange. Disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Strong ChemicalVery strong chemical odor. Why would you want to put that on your hair? It burned my nostrils and made me dizzy when I smelled of it. I use Argan color from Sally and have been happy with it. Plus they put me on auto-ship which I was not aware of so now I have to take the time to go to the P>O. and send it back before I can get a refund. It is also more expensive than Sally colors which are excellent. I just thought I would give it a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharolette - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did absolutely nothing but make my hair yellowI have naturally dark blonde hair and wanted it to be lightened to a light blonde color so I ordered the custom hair color kit. Was pretty easy to apply and use, but was extremely confusing on what it was and what it would do to my hair. Followed all the instructions and let air dry only to realize my hair was extremely yellow and not one shade lighter. Do not buy if you want to go lighter, it does not work. If I ever want to go darker however, I may look into it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbigail - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |