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Color Set
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66,655 Verificado Comentarios de clientes |
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DyeWorks well . hair comes out very dry, but cor is good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RacinesLes racines colorees perdent leur couleur apres 2 semaines 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Spot on product for pandemic times!Professional quality color........but next time I will go a bit lighter. Swatches seemed lighter than the color I selected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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IndicationManque quelles que indication sur la façon d'utiliser les produit trop de choses en langues étrangères 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LovePlease leave the same! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very nice colour, but too gold.The set and the instructions were all very professionally done. I've been coloring my hair for a very long time and have used professional color my Swiss hairdresser gave me. Although a bit more gold than requested (I like and prefer ashy), the color is natural looking, but didn't accomplish what I wanted. I specifically indicated that I wanted to create 'lowlights' in my whitish-blonde hair. While difficult for a non-professional to accomplish, I've done this before. The customized instructions were for doing only the roots. That is the opposite of what I intended, because roots produce a grow-out phase and an ugly line. My hairdresser counseled against that. The color would have worked for only roots. Because the color looked so incredibly dark while processing, I may not have left it on long enough. There is very little contrast. I may not do this again. Should probably stick to professional coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Service, Poor ResultsFrom start to finish, the esalon process felt smooth, streamlined, and easy. The colour I selected after the quiz was exactly what I was looking for, and the formulation and shipping were super quick. I also got updates at every step along the way, which was great. The package that came contained everything needed, with clear, easy-to-follow instructions, and nice little touches like your name on the bottle and a sticker to hang the instruction pamphlet while you work. Unfortunately, the only negative part of the process was the colour itself, which is kind of a big deal. I was given two different formulations for roots and ends, and the result was supposed to be an intense copper (natural redhead). What actually happened was that my roots now barely look any different from the natural medium/ash blonde I started with, and my lengths/ends look a completely different colour. But not even the colour I was hoping for - it turned out more of an Auburn, with a weird pink overtone to the copper that almost looks more like rose gold than copper/red. I was very careful to follow instructions and times; I wasn't expecting perfect salon quality results, but I was certainly expecting better than this. The result I got is not a terrible colour, and the roots being different almost looks like a balayage. My hair isn't ruined, and as far as the condition, it still feels nice. However, it is not even close to what I wanted and I'm very disappointed how far off the mark this colour is. I could have gotten a closer/more even result if I stuck with a standard box. At the end of the day, no matter how great the rest of the experience was, this was a waste of time and money and I'm still left needing to correct my colour. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorMy hair has a red tint after I colored it. I do not like it. My hair grabs red. I received medium blonde this time. I will want a different color next time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for grays...This covers gray for about three weeks and then fizzles. Application directions followed, left a little longer on, hair color looked fantastic for about two weeks. Still smooth though, just grays are sparkling. The color was very dark, I prefer the previous version. I also requested a lighter shade to blend the gray so this was a bit disappointing to get a darker shade bc in good faith customers apply it and then it’s super dark. I had to bring the color down to the roots for a few minutes to be sure the color would flow. I do like the color, bc I like dark shades but not what I asked if that makes sense. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJaneth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Extrêmement déçueLa couleur ne correspond pas du tout à ma demande, alors que j'ai pris la peine d'appeler le coloriste. J'avais demandé un châtain chaud avec des reflets cuivré. J'ai eu un brun trop foncé terne sans reflet. Le produit sent très très fort et abîme les cheveux dramatiquement. Pour le prix, je suis extrêmement déçue du service. J'ai eu l'impression d'importuner la coloriste, elle n'a pas ajusté la couleur, à aucun moment c'était du sur-mesure. Je suis extrêmement déçue du produit, très fort en amoniaque, qui attaque le cheveu et la couleur est terne et pas du tout celle que j'ai choisi. Quant au SAV, pour l'instant pas de nouvelles. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - Merci pour vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec nous ! En examinant votre profil, nous constatons que votre vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider ! |