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Custom Color Set
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66,713 Verified Client Reviews |
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Using esalon for many yearsI love the fact that I can color my hair myself and get good results. I use the ends refresher and root touch everytime. The only problem is now the difference between roots and ends are off color. Ends are more purple where roots are coppery.... not sure how to fix this. 0 of 0 people found this review helpful. Did you? |
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Too redA bit too red for my liking. 0 of 0 people found this review helpful. Did you? |
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Color wasn't quite rightMy initial first order and the custom color set was a darker color than I preferred and I felt that the new hair color looked more strawberry blonde than the warm blonde I was looking for. They were great about correcting my color and sent me a new custom color for free. I really wanted a lighter blonde color, but doing that on already colored hair was not advised, and it was recommended that I try the highlight kit, so I added it to my order. When my next order arrived, I applied the base color and it still wasn't quite the color I wanted and I waited for a week to add the highlights. The Highlight color and application was just what I was looking for with the pop of blonde and it blended well with the base color. About a month later I went to my regular hair stylist for a cut and she was impressed with my highlights. I am very pleased with the color and look. The highlight kit will be what I look forward to with my color process going forward! 42 of 46 people found this review helpful. Did you? |
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Response From Our ExpertsAdriel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
didn't like the color even if I'd use the same combinationI didn't like how my hair looks after this kit 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received itI live in NC Tracked the package leave NY to Las Vegas NV to ILL to PA? And then it noted that wasn’t logged in? I guess I won’t get it in time for the wedding tomorrow(?)!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEip - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My new hair colorI love my new hair color the color seems to last a lot longer the shop ones and my gray hair does not cone though so quick as the shop bought ones thank u esolon I love my new hair color 0 of 0 people found this review helpful. Did you? |
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Perfect!I asked for my color to have less red to it and you guys delivered! Even my husband commented on how good it looked. Thanks so much! 0 of 0 people found this review helpful. Did you? |
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This is my color!!!I am in love with this color! By far my favorite!! Thanks for taking care of me and my hair!! 0 of 0 people found this review helpful. Did you? |
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Asked for an adjustmentThe adjustment was perfect ! 0 of 0 people found this review helpful. Did you? |
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Loved it! Exactly my color!You guys nailed it! It's my natural color. 0 of 0 people found this review helpful. Did you? |