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Custom Color Set
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66,903 Verified Client Reviews |
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Best Hair Colour ever and LonglastingBrilliant hair dye I have tried lots of box dyes but this one is the best I’ve ever had. I would recommend it’s well worth the money. June 4 of 5 people found this review helpful. Did you? |
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Love this color so far!Thank you for the changes … I colored last night and so far love this color! Deeper red and it covered very well. 2 of 2 people found this review helpful. Did you? |
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Color adjustmentThe color turned out beautifully. I love it. I sent a photo. 0 of 0 people found this review helpful. Did you? |
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I DID NOT AUTHORIZE A SUSBSPRIPTION!Kindly return the money you took from my account. Or I will NEVER purchase another thing from you ever again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFran - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Beautiful color just a bit brownish for me I like your first color u made meA little dark I like tha last color u made me plz send me that first color again on my next order but your product is ama,ING thnku 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Never receivedI never received ANY of my products. I would like to cancel my subscription but that appears to be impossible. PLEASE CANCEL MY SUBSCRIPTION. I DON'T WANT TO PAY REPEATEDLY FOR ABSOLUTELY NOTHING!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Non desired outcomeMy colour didn't come out well. I took it to the salon and followed the instructions. We had to wait extra 10mins after putting the step 2 and massage all over my hair. Yet, my front hair still looks black and the colour of the ends is not appreciated at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Moceelah! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Unique and PersonableI love using the custom color sets. I'm able to try the color and talk to an expert (colorist) to make any adjustments that I want, according to my personal preference. It's better than going to the salon because you aren't able to choose your color. 6 of 6 people found this review helpful. Did you? |
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Great!My hair is growing out from chemotherapy. To say that it takes color strangely is an understatement. My colorist contacted me- made sure that my doctor said it would be safe for me and got more details about how my hair is grabing color and formulated my product with that in mind. It came out beautifully 😍 Thank you, Jennifer and everyone involved with creating my product! 7 of 8 people found this review helpful. Did you? |
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Love the color!Love the color! They did it right the first try! 3 of 3 people found this review helpful. Did you? |