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Color Set
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66,925 Verificado Comentarios de clientes |
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Jolie couleur mais pas celle attendueBonjour, j'ai trouvé tout super ( odeur texture couleur) mais ça n'est pas la couleur que je voulais, beaucoup trop foncé ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica D. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration soit plus foncée que prévu. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Used to be goodThis product used to be good. The quality got worse. The actual color that they sent me changed without me making any adjustments to my order. The website won't let me quit, and now it feels like another horrible online experience after years of being a reliable resource. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
LOVE ALL MY CUSTOM COLOUR SETSI always used box dyes beforehand, but after this I wouldn't go back, did once and immediately regreted it. These customs give my hair the perfect colour, the perfect touch, it doesn't stain at all and you cab definitely feel that it is a different and much more valuable hairdye then usual drugstore ones. I think the price is definitely worth it! Would recommend to everyone! 15 de 20 personas encontraron este comentario útil. ¿Y tú? |
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I LOVE my new color!It took a couple of tries to get the tone just right but now it's perfect! Esalon did not give up on me and worked to make it right! I LOVE my color and I can't wait to try the toner and neutralizer in my next order!! 11 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Just perfect!The result is perfect! The steps were clear for application and I really appreciated the communication from the stylist. After the photo they advised I needed 2 colours: one for the roots, one for the rest and they added the roots colour in the box! The result is perfect! 6 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Schöne Farbe!!Farbe passt perfekt und deckt das Grau auch sehr gut ab. Leider zuviel Farbe für die Ansätze, könnte für mind.2xAnsatz färben reichen. Ist mir längerfristig zu teuer alle 6 Wochen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I requested brighterThis is very dull with a hint of red. I was thinking more Addison Sheperd from Gray's anatomy or a brighter and bold red brown with still warm undertones. It just looks light brown to me with a hint of red in the sunlight. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
YuckWhen I stared with the company we worked on the color. It didn’t take long before we got the color I wanted and the softness and shine It was even better than I thought it would be. After several years passed something changed. My package was the same but not the results. Were different. Now my hair is dry and unmanageable. But my color stays the same. That’s the only reason I stay with the company. Ido not recommend this company to any one. Again my hair is so dry dry I could only keep it in a bun. Sad 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRaquel - We’re truly sorry for any disappointment with your results. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Zu dunkelEigentlich sollte es ein Kupferton werden. Nach der Färbung war es eher ein Kastanienbraun. Leider überhaupt nicht zufrieden 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosUlrike T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Perfect ColourI am so happy with my colour and the support that I receive from e-salon. And if I want to change my colour that is easy to do as well. My colourist answers all my questions. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |