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Color Set
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66,736 Verificado Comentarios de clientes |
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Loved the colorperfect color and plenty of it so my longhair was saturated 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmaaaaaaazingI cannot believe it. In the 25 yrs I have had my hair colored- I have never had the nerve to do it myself. I covered my roots with e-salon and I can’t believe how perfect it turned out... no lines and the perfect color match. Still can’t believe it.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GabrieleDie Farbe und das Ergebnis super . Nur solltet ihr euch überlegen mit welchen Abrechnungs System ihr arbeitet . Ständig kommen Mahnung obwohl bezahlt werden rude . Das ist der Grund warum ich keine Farbe mehr bestelle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Switching colorsI cannot find how to communicate with the right person. My hair, as shown in today's picture, has grown out to be silver-gray as my natural. I would like to color over the remaining blond to be a dusty or silver-gray color. Do you have this available and would you recommend it for me? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color just rightMedium brown with no red !! Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never been more disappointed.I never write reviews even for a bad experience in the past. I have a previous salon balayage done and wanted to darken by brass blonde while salons are currently closed. I answered the questionnaire and chose a dark brown mahogany option that would work on my current color. I wanted something with less maintenance, get rid of my brass, but still have a pop of color. After uploading a picture of my hair, Esalon instead chose the medium brown mahogany for me instead of dark brown. I called them regarding this as I immediately noticed that this color will still show brass and was lighter than what I was looking for. I was ensured that my color will come out darker and the formula suggested will not make my hair brassier. I decided to proceed, understanding that this formula will be made specifically to tailor my hair color needs. Today I dyed it and it made my hair even more brassier and an ugly copper color. My hair feels fried and extremely dry now when it never even did from bleaching it for my previous balayage. My salon hair looks like an at home nightmare. Before I started doing my hair at salons, I dyed my hair at home for almost 15 years. Now my hair will show in family pics tomorrow for my son’s first birthday party. I’ve never been so disappointed. I have contacted the company and currently waiting on a response for a solution. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKass - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BewertungLeider werden meine Haare bei dieser Färbung zu trocken 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAstrid K. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DamagedThe contents arrived damaged. The bottles did not seal & the contents leaked. I still used the product because I was desperate to get my hair done. I was happy with the results, but wonder if they would have been even better if all the product was able to be applied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Downhill quality?Few years ago I used to like the products, but not recent one. Instruction booklet/sheet was not included in the box(No instruction) :Used be there Ammonia smell was very strong, barely open my eyes: I have never experience like this Very very drippy: used to be not like this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSetsuko - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair came out horribleHair color was wrong And very uneven looking I have dyed my own hair before many times 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGayle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |