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Very UnhappyThis color didn't work on my dark hair - I followed the instructions exactly and even tried another bottle and had my husband do it a second time. Still no results! You can barely see anything. I reached out to customer service, but I haven't heard anything :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEllie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great colorI like the color. First time it lasted months. Second time it's lasted two weeks and the gray is starting to show. I also bought the rinse. I'm not liking the way it makes my hair feel. I thought the color was right until I looked at the order and should of gotten the darker choice. I also bought the eyebrow touch up and again wrong color which is my fault but disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Super BrassyI had high hopes for this hair color, unfortunately I am so unhappy with my color. I specifically stated when I ordered that I didn't want any brassiness and now I ended up with ginger dark blond hair.... which is fine if that's what you want but it was supposed to be a beige ashy blond to prevent the brassiness. The smell was also horrendous I couldn't be in the shower with the shower curtain closed because I couldn't breathe from the ammonia. Now I need to figure out what will happen if I put regular box dye over this to correct the color. Everyone says to use the purple shampoo but I find it very damaging to my hair and it's way too brassy the purple shampoo will not do enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waxy feeling on hairI don't know if it's just me or not but this color, shampoo, and/or conditioner left a waxy feeling on my hair and a weird waxy buildup on my scalp. I've been coloring my own hair for years but this is a first for me. I won't be using this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Produits (couleur cheveux)Impeccable cheveux brillant et étincelant je recommande pouce vert 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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fabulous colorlove the kit so easy to use and great instructions. Color comes out amazing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gentle formulaColoring my hair myself was easier than I thought! I taped the step by step instructions to the mirror and they were easy to follow. The thing that really surprised me was how soft my hair felt after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color reviewSo nervous, but went ahead, and very pleased with the result. Recommended it to all my friends Thankyou 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wunderschöner AschtonHat perfekt meinen Rotstich abgedeckt und war genau die Farbe, die ich mir vorgestellt hatte! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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La dernière couleurJ'a trouvée la dernière couleur sur ma tête trop foncée. Mes je continuerai a acheter chez vous car votre système et pratique rapide et vous etez adorable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |