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Color Set
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66,772 Verificado Comentarios de clientes |
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Très bienMerci pour le couleur qui me convient très bien,mais comme j'ai les cheveux très long j'ai un peu de mal à faire l'arrière de la tête. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfec...There is not other word to decribe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productI would have given this product 5 stars but I broke out on my forehead from the cream that prevented stains. The color matched my hair and it was easy to apply, It arrived on time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorcolor was great. wish grey coverage was a little longer lasting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bye bye salonI was terrified of this product, but so depressed over the gray that I had to do something. I ordered my product, the colorist emailed me to explain the process and make sure all my questions were answered. Within three days I had my box and on Saturday I started the process. The coverage was dark as it was explained to me I could only go darker not lighter. I had to keep going at that point and followed the instructions exactly not knowing what I would get. After application, rinse, application of color enhancer and final rinse did I see my results. Spectacular! OMG! My highlights are still there and the colors yes colors, are amazing. So yeah, bye bye salon. I am sold. Thank you E Salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Klasse ProduktDie Farbe, das Shampoo und der Conditioner sind klasse. Den Rest nutze ich nicht. Handschuhe nutze ich meine eigenen, da die mitgelieferten nichts taugen, sind schon beim anziehen zerrissen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I.ABSOLUTELY.LOVE.MY.COLORLike many esalon clients, I used to go to an expensive salon (I have been seeing my colorist for over 15 years!), which means 1-1.5 hours out of my weekend and the salon is very crowded on the weekends (we don't like crowds anymore, do we?). I saw an esalon ad on a website, and decided to give it a try because of the shelter-in-place situation we are in. I included a picture of my hair and specified in my profile that I have stubborn grey. My first color came out beautiful, my grey blended in very well. I just did my own color for the 2nd time last night - another happy experience. I highly recommend esalon to anyone considering it. Take the time to set up your profile, include a picture and follow the instructions. You will be so glad that you did! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I can't even submit the form to claim a return for order not received！I paid 170 dollars for products i never received. I only got samples！This is ridiculous. A total rip off! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMayrenis - We're so sorry you did not receive your order! Upon reviewing your profile, we see that you have already reached out for assistance. Please let us know if there is anything else we can do to help! |
Confusing order process, unresponsive communication, no answer to questions...I struggled with the ordering process given I wanted to refresh my dark blonde highlights where roots were growing in dark brown. I wasn't sure whether I needed a highlight kit or a roots kit and how to order one versus the other. The ordering process only allowed me to select 2 shades lighter than my natural hair color. I reached out with my questions and received no reply. When I finally took the gamble and placed an order, it appeared as "roots only" color. I sent in my photo and detailed description of my goal, and again asked the question if this was the right solution for my purpose (renewing my light highlights into my dark roots). I have no grey. Again, I received no response. I did eventually receive a generic email from my "personal stylist" but no reply from my response to that either. Eventually my kit came in the mail and I applied it by the instructions... Easy enough to follow the directions, and the quality of the product seems good from a hair health perspective... but it completely did NOT accomplish my stated and restated goal. The color is slightly darker than my natural color at the roots, So I spent a lot of time & effort and some money to accomplish nothing... in fact I took a small step back in darkening the hair I wanted to lighten. At least I did not damage anything! In short, if I was a hair professional I might have ordered better and known what I needed... but isn't this the purpose of the product, to bring hair color to non professionals and guide them to getting what they need? I certainly put in the effort to ask questions to get it right... but I just heard crickets. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay - We truly appreciate your feedback. We're truly sorry that our Hair Color did not provide the results that you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
love the color but.....I love the color and happy with no chemical smell to the product however, I am unhappy that it didn't cover my greys and I had breakage to my hair around my face. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |