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Custom Color Set
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66,844 Verified Client Reviews |
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DarkI do not like the color. It is way too dark. Does not even look brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not like!I ordered dark red mahogany for my hair, came out black with no red tones! Now I have to strip my hair color, thanks to eSalon! It also made my head very very very dry!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not bad but not great eitherThe colour came out darker and brassier than I would have liked, I will give it another try but I will abandon it if it doesn’t work this time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaram - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UghPretty color like alit but my hair in middle so dark and my roots and ends are so bright. I love color on ends and top but my other hair looks black. I followed a instructions. Exactly. Even in shower. So upset. Can't wear hair down now. So disappointed and embarrassed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristiane - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ColorThis is a good product but I like to change things up every once in while. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCari - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about wanting to change things up. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Does not cover grey hairI have tried your product twice now and both times I still had grey hair that was not fully colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
much better 2nd time aroundthe color was perfect the 2nd time around. its the 0 of 0 people found this review helpful. Did you? |
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ExcellentI was reluctant to purchase hair color online but the outcome is perfect! 0 of 0 people found this review helpful. Did you? |
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HUGE FANI adore this service truly. As a person who has been coloring my hair at home for 25 years, the quality of this hair color can't be beat for the price. You get salon quality color b/c it both leaves my hair feeling softer and healthier after dying, but also gives me the precise color that I wanted. LOVE! 0 of 0 people found this review helpful. Did you? |
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much nicer colour than one purchsed in chemist or supermarketI loved the colour mixed for me, all my work friends commented on how multitonal the colours were and how much my hair shined 0 of 0 people found this review helpful. Did you? |