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Custom Color Set
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66,866 Verified Client Reviews |
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Feb 20.colorJust received my color today,and used it right away.i absolutely love the results.I highly recommend. Thankyou so much Jennifer. 0 of 0 people found this review helpful. Did you? |
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Leaves my hair so soft.Love the fragrance that the conditioner leaves.color is good. 0 of 0 people found this review helpful. Did you? |
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Saved my hairI ordered a box months ago, and decided to go to a salon and get blonde highlights in my hair instead. I went today to touch up the highlights, and they ended up so awful. I am so thankful I had this box and it saved my mistake! I am done with paying so much money for a messed up job at a salon. Esalon will be my go-to now. 0 of 0 people found this review helpful. Did you? |
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Fade/GraysThe color was spot on. It did fade quicker than I thought it would. Plus it didn't cover the grays like I hoped it would. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results with better gray coverage. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Great qualityLove the quality of color but it is still too dark. 0 of 0 people found this review helpful. Did you? |
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An ok experienceI followed the instructions ended up with a little too much of a copper color in my crown than I was looking for. Overall not a bad experience. I had quit coloring my hair at home but saw this and thought I would try it one more time I'm not sure I will do it again? My hair has too much tendency to look reddish, I think I need to stick with my colorist. 0 of 0 people found this review helpful. Did you? |
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Ammonia, overall colorThe quality of the color is good but this product has a very strong ammonia smell that I cannot deal with. I also pre-treated my difficult grays 15 minutes before coloring the rest of my hair and 30% of these strands did not take the color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJeanne - We’re so sorry to hear that you were disappointed by the results and smell of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color not takingIt’s not so much of a bad review, it’s just that it didn’t take to my roots well enough. I’ve used another brand & it’s amazing. Yours cost way more but didn’t do the job. Not saying yours not good quality, it just didn’t give me what I want 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t cover my greyAbsolutely didn’t touch my grey. I don’t want to use this again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not likeI didn’t care for the product...it didn’t seem to cover the gray sufficiently but only darkened and dulled my natural hair color. Will not be reordering. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |