|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
Great Color KitI have been getting my color set from Esalon for years now and love that everything about it is so easy! I can make notes and adjust the color, decide how frequently I want a new set, and the kit comes with everything you need! 16 of 20 people found this review helpful. Did you? |
|
Colour is nice but it doesn’t cover the greysThe colour is lovely but it doesn’t fully cover the grey hair - which I wanted. I am using this between salon visits so it is a little disappointing. However, the quality is great, its smells nice and the shampoo and conditioner it comes with are quality 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoanna L. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps. |
Not redI finally found the time to color my hair and it is not the red I was wanting. It is more brown than red. Was looking for Auburn. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAudra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Trying to cancel orderI have followed all the instructions given to edit and/ or cancel my order and I cannot edit it on my mobile phone. I had wanted the initial color, not the second one. I wish to cancel any upcoming order . Thank you 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoanne- We truly appreciate your feedback! Upon reviewing your profile, we see that we have already worked to resolve your concern. Please let us know if there is anything else we can do to help! |
Excellent match!!I was pretty nervous, but went for it! Y’all did not disappoint! Thank you so much! I love it and am completely sold! 18 of 22 people found this review helpful. Did you? |
|
Best hair ever!Amazing! I get compliments on my hair wherever I go! I love how healthy and shiny my hair is. The shine is unbelievable and my hair is so soft. People are shocked when I tell them I did this at home with e salon. My color is actually better than when I've had my hair professionally done at the salon. 13 of 16 people found this review helpful. Did you? |
|
Dried my hair, limp and loosened my curl pattern didn't cover all rootsI wanted to like this product. I noticed my curl pattern had loosened and my hair felt limp and dry as soon as I began the rinse process. Once I dried and styled my hair, grey coverage at the front roots was not fully achieved and the hair was, dry and limp not recommended for curly hair. 2 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsClare F. - Thank you for your feedback. We're so sorry to hear that your hair colour didn't meet your expectations. Your satisfaction is very important to us, and we want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Best Custom Color EVER!!I have been using this color since 2018 and I get compliments on my hair color EVERY SINGLE DAY!! And it's not only when it's freshly done, but even after it has faded for a couple of weeks. I love that this color is gentle on my hair and doesn't have a strong chemical smell to it like some other products I have tried. I highly recommend this company!! 9 of 10 people found this review helpful. Did you? |
|
Gorgeous colourSo happy with the even coverage, got so many compliments. Hair feels really healthy and looks shiny too. 6 of 7 people found this review helpful. Did you? |
|
Don’t like itIt doesn’t hold the color anymore than the other stuff. And it burns my head. I have tried to cancel. It won’t let me 3 of 3 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |